Principal Partner Ops

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us

Available Locations: Austin

About The Role

Cloudflare is seeking a Partner Ops & Strategy Manager to support the partner team and drive global planning and partner program initiatives. This role is for an experienced partner operations professional who is looking for an opportunity to directly impact the partner-first strategy and drive operational excellence. In this role you will work closely with IT, Finance, Revenue Operations, Sales, and the Partner Executive Team to develop, build out, and own the business objectives for crucial partner automation initiatives that will lead to the evolution of our partner platforms and infrastructure.

The ideal candidate will have high proficiency in partner quota and territory management, partner program & compliance management, delivering objectives and milestones, and garnering executive alignment and support. You will have an opportunity to lead the transformation and growth of our partner ecosystem by building the operational backbone of our partner business for scale.

This role is a great fit for you if you are a self-starter, able to thrive in an environment that requires operating with a high degree of autonomy, and are driven by the opportunity to make a significant impact in a high growth, fast paced environment.

Responsibilities

• Drive a global consistent planning process, including partner territories, goal setting, quota creation, and partner compensation plans.
• Collaborate with the other members of the global partner operations team to drive planning and program initiatives, allowing for regional requirements while maintaining a global consistent framework
• Drive continuous improvement and operational excellence with the partner program team to operationalize the benefits, requirements, and attributes of the Cloudflare partner program.
• Align with various stakeholders: communication of business priorities, share business context and value, maintain focus around key objectives, communication business milestones and external dependencies
• Own and Lead strategic cross functional initiatives and projects, to accelerate our partner revenue and pipeline growth
• Contribute and enforce internal and external facing channel rules of engagement

Requirements

• 8+ years experience in partner operations and/or sales operations for channel focused companies, experience in partner programs is a plus
• Experience working with partner territories, goal setting, quota creation, and partner compensation plans.
• Strong understanding of how multi-tier partner programs operate
• Creative problem solver with strong attention to detail and a drive to build something better
• Excellent communication and presentation skills
• Self-starter with a strong ability to operate in a dynamic environment with minimal supervision
• Strong ability to influence stakeholders at middle and senior management levels, internally and externally
• Comfortable working with Salesforce and Google suite

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo : Since 2014, we have equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers -- at no cost.

Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person\'s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at or via mail at 101 Townsend St. San Francisco, CA 94107.