Azure Cloud Engineer

3 weeks ago

Makati, Philippines Globant Full time

Overview

Globant Makati, National Capital Region, Philippines

At Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation.

We are seeking a highly skilled Support Engineer to join our team. This role is ideal for professionals with strong cloud engineering experience and a passion for solving complex technical issues in production environments. You will be responsible for monitoring, triaging, and resolving infrastructure and application-level incidents, ensuring high availability and performance of tax platforms.

Responsibilities

Scope of Support

  • Infrastructure & Platform Monitoring – Monitor Azure services, databases, and CI/CD pipelines to ensure system health and performance.
  • Configuration Management – Manage SaaS modules and platform settings (no code changes required).
  • Incident Triage & Resolution – Analyze logs, source code (back & front), execute SQL scripts, and coordinate with development and product teams to resolve issues.
  • Production Readiness – Validate environments prior to deployments to ensure stability and compliance.

Additional Responsibilities

  • Continuous monitoring of infrastructure and services
  • Provisioning of new infrastructure components in Azure
  • Bug fixing and root cause analysis
  • Incident triage and prioritization
  • Backend and frontend code analysis (.NET, TypeScript)
  • Clear and timely communication of incidents and resolutions to stakeholders
Required Skills & Experience
  • Cloud Platforms : Strong experience with Microsoft Azure
  • Databases : Proficiency in SQL Server and writing/debugging SQL scripts
  • Programming : Familiarity with .NET and TypeScript for code analysis
  • DevOps Tools : Experience with Azure DevOps for CI/CD and infrastructure provisioning
  • AI Integration : Exposure to OpenAI services is a plus
  • Monitoring & Logging : Hands-on experience with monitoring tools and log analysis
Qualifications
  • Bachelor’s degree in Computer Science, Engineering, or related field
  • 4+ years of experience in cloud engineering or technical support roles
  • Strong problem-solving and analytical skills
  • Excellent communication skills in English (B2 minimum, C1 preferred for senior roles)

Location : Makati, Philippines

Company & Diversity

We are an Equal Opportunity Employer committed to creating a thriving and inclusive environment for all employees and candidates...

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