Cyber Threat Analyst

Cyber Threat Analyst - Global Threat Operations About Trustwave Trustwave is a leading cybersecurity and managed security services provider focused on threat detection and response. We uncover threats that others can’t and respond quicker than others can to protect against the devastating impacts of cyberattacks. We’re a world-class team of cyber consultants, threat hunters and researchers serving clients in 96 countries. At Trustwave, you can learn alongside the best, make a personal impact on a global scale, and solve new challenges every day. Learn more about us at . The Cyber Threat Analyst is a member of the Global Threat Operations (GTO) team within Trustwave Managed Security Services (MSS). In addition to possessing technical knowledge, a Threat Analyst interacts extensively with customers and partners using polite, professional etiquette. Responsibilities Use strong TCP/IP networking skills to perform network analysis and understand detected threats. Analyze and respond to security events from firewalls, IDS, IPS, SIEM, Web Application Firewall (WAF) and other security data sources within documented SLA. Respond within service level agreement (SLA) standards to customer tickets and threats requiring incident notification. Tune devices for blocking and reporting based on customer business need. Use effective written and verbal communication skills to interact with customers and internal resources in a polite, positive, and professional manner. Take responsibility for customer satisfaction and overall success of managed services. Respond to needs and questions of customers concerning their managed services, managed devices and detected threats. Adhere to policies, procedures, and security best practices. Resolve problems independently and understand the correct escalation procedures. Skills & Knowledge Information security best practices & network security architecture Current events in Cyber Security and associated patching and remediation efforts Unix / Linux operating systems TCP/IP networking Sourcefire/Snort based security products IP Tables/Packet filter firewalls Scanning technologies Log collection and analysis tools Experience & Qualifications Information security, web server administration, or networking Excellent customer service skills Excellent analytical thinking and problem solving skills Strong oral and written communication skills Self-managed and team oriented Deadline and detail oriented Highly motivated English: Demonstrated Fluency Education A high school diploma or equivalent is required; a college or university degree is a plus. Employment Details This is a remote opportunity open to anyone legally authorized to work in the Philippines. Guided by our flexible workplace philosophy, Moments That Matter, people gather in the office when in-person interaction is most impactful; full-time remote employees may be asked to travel occasionally based on the needs of the team and the business. Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. Additional Referrals increase your chances of interviewing at Trustwave, A LevelBlue Company. Get notified about new Cyber Security Analyst jobs in Philippines. Location examples historically listed: Makati, Manila, Mandaluyong, Quezon City, Pasig, Philippines. #J-18808-Ljbffr