IT Partner Integration Manager CSOD

It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

Your Role

• Foster strong, collaborative relationships with stakeholders to proactively manage expectations, address concerns, and align on the scope and priorities of partner integration projects.
• Oversee and guide the implementation of B2B/EDI/API integration solutions, ensuring adherence to internal technical standards and business requirements.
• Coordinate integration projects across all phases, including requirements gathering, solution design, interface development, testing, deployment, and go-live support, while proactively resolving technical and operational challenges.
• Drive project delivery excellence by facilitating timely project completion and consistently achieving performance metrics.
• Continuously evaluate and optimize integration delivery by adopting new technologies and promoting automation initiatives.
• Maintain accurate up-to-date documentation for interfaces, configurations, and technical processes.
• Recruit, develop, mentor, and motivate team members to maintain high performance and engagement.
• Promote a culture of continuous improvement by fostering a learning environment and encouraging knowledge sharing across the global team.
• Provide technical guidance and mentoring to team members, supporting skills development and consistent delivery quality.
• Plan and allocate work assignments to optimize team productivity and workload balance.
• Deliver regular updates to management and stakeholders on project progress, team performance, and key metrics.

Key Interactions

• The role interacts extensively with stakeholders across business units, IT teams, regional integration teams, external customers, carriers, technology vendors, and global stakeholders to ensure successful integration outcomes and alignment with global standards.

Workmode

• The role requires close collaboration with cross-functional teams, senior IT and business management, and external technology partners in a dynamic, international logistics environment.
• The role operates primarily within the AMER region business hours, ensuring close alignment with partners, customers, and stakeholders in that geography.
• Involves regular coordination with integration teams in other global regions to ensure consistency, knowledge sharing, and alignment of technical standards.
• The position demands hands-on engagement with integration platforms, technical documentation, and regular participation in solution design, testing, and deployment activities.

Qualification

• Systems Engineering
• Process Management and Process Automation
• Possession of a university degree in Computer Science, Information Technology, or a related field, with strong technical expertise in integration technologies such as EDI, API (REST/SOAP), and data mapping.
• Demonstrated experience in managing complex IT integration projects within the logistics, transport, or supply chain industry, including hands-on skills in system integrations, troubleshooting, and stakeholder management.
• Proficiency in English with excellent communication skills, and the ability to work effectively in multicultural, cross-functional teams and engage with both technical and non-technical stakeholders globally.
• Experience leading and mentoring technical teams, with a focus on performance and delivery quality.
• It is beneficial to be proficient with EDI message flows, standards, and data formats (e.g., EDIFACT, ANSI X12).

How you create impact

The primary purpose of the IT Partner Integration Manager is to lead and coordinate all technical aspects of partner and customer integrations, ensuring seamless connectivity between our platforms and our global business partners, carriers, and customers. This role bridges the gap between business needs and technical execution, driving integration projects that enable efficient, scalable, and secure data exchange through modern API, EDI, and related technologies. It requires staying current with integration trends, adopting emerging technologies, and delivering solutions that meet the evolving needs of international logistics operations. Success in this role demands a combination of strong relationship-building skills, deep technical expertise in integration technologies, effective people management, and hands-on problem-solving skills. The IT Partner Integration Manager also plays a key role in developing and leading a high-performing technical team, fostering a culture of accountability, collaboration, and continuous improvement.

What we would like you to bring

We are looking for individuals with a proven track record in developing customer solutions, who are action orientated and resourceful to join our dynamic warehousing and transportation environments. In return, you will gain access to professional development opportunities and international exposure in team-based surroundings. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today

What's in it for you

Embark on your path towards a successful career. Kuehne+Nagel stands out as an innovative logistics company with adaptability and efficiency at our core. Our advanced processes enable us to deliver exceptional services to our clients and customers. Your knowledge, expertise and distinct skillsets will play a vital role in driving the organization’s growth.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.