Support Analyst Accounting

3 days ago


Pampanga Philippines Neksjob Philippines Full time

Neksjob Corporation is seeking a Support Analyst – Accounting to join our dynamic APAC team supporting clients in ANZ. As a provider of innovative real estate software solutions, we pride ourselves on delivering exceptional client support .

In this role, you will be the first point of contact for our clients, delivering professional and confident assistance via phone and email. You’ll combine your accounting knowledge with strong customer service skills to ensure our clients get the most out of our products.

We value team players who work well independently, maintain a positive and open-minded attitude, and contribute to a collaborative and supportive environment.

Key Responsibilities
  • Provide frontline telephone and email support to internal and external users.
  • Manage and resolve multiple pending cases in our CRM ( Salesforce ) within set timeframes.
  • Assist clients with software installation and configuration on PCs and servers.
  • Troubleshoot and resolve technical and accounting-related issues .
  • Use our internal knowledge base to guide clients through solutions.
  • Collaborate with Technical Escalation Teams for complex issues.

Participate in product testing to ensure enhancements meet client expectations.

Minimum 1 year experience in the accounting industry.

Familiarity with accounting software (Xero, QuickBooks, MYOB ) is highly regarded.

Strong command of written and verbal English .

Problem-solving skills with a strong customer-first approach .

Experience in customer support for a software company is an advantage.

Keen attention to detail and ability to work autonomously

#J-18808-Ljbffr
  • Financial Analyst

    5 days ago


    , Pampanga, Philippines Circa Logica Group Full time

    Good Day Accountant Jobseekers! We are looking for Financial Analyst (CPA)! Location: San Fernando, Pampanga A top multinational agribusiness shaping the future of sustainable food production. OVERVIEW We are looking for a skilled and detail-oriented Financial Analyst to join our team. In this role, you will analyze financial data, prepare reports, and...


  • Philippines Peak Support Full time ₱900,000 - ₱1,200,000 per year

    :Peak Support is seeking a Security Operations Center Analyst to join our team. In this role, you will monitor and respond to security alerts, help mitigate security incidents and support the overall security posture of the organization.As a SOC Analyst, you will work closely with the Information Security team to identify potential threats and escalate...

  • Accounting Analyst

    5 days ago


    , Pampanga, Philippines TRT Solutions Limited Full time

    Overview Support the Corporate Accountant, Finance Manager/CFO in meeting management reporting requirements. Ensure accurate and timely data with complete documentation in compliance with company policies and audit standards. Key Responsibilities Ensure compliance with internal control procedures by reviewing records, reports, and operating practices. Verify...

  • Commercial Analyst

    5 days ago


    , Pampanga, Philippines Shore360, Inc. Full time

    Overview Freight People is a rapidly growing logistics company driven by brilliant customer service and cutting-edge technology. As a family-owned business, we pride ourselves on our strong company culture and commitment to being a great place to work. We partner with businesses to deliver smarter freight solutions, underpinned by data-driven insights and...


  • , , Philippines Momentive Software, Inc. Full time

    Associate Support Analyst page is loadedAssociate Support Analyst Apply locations Cebu, Philippines time type Full time posted on Posted 12 Days Ago time left to apply End Date: September 30, 2025 (30+ days left to apply) job requisition id R95Job Description: A Day in the Life Provide timely responses to customer service inquiries via product ticket...


  • , Pampanga, Philippines Genteel Home Furniture Atelier Full time

    ABOUT GENTEEL HOME Genteel Home is a proudly Filipino luxury furniture and interior design company that crafts bespoke pieces and curated spaces with soul. Every creation we make carries a personal story and commitment to excellence — reflecting our belief that a well-designed home inspires a well-lived life. At Genteel, we celebrate craftsmanship,...


  • Philippines Peak Support Full time $70,000 - $120,000 per year

    :We are looking for an empathetic, detail-oriented, and able to follow established processes while delivering excellent customer service as a Customer and Fraud Support.In this role, you are to support issues related to blocked accounts, returns, exchanges, and potential fraudulent activity. This role assists with reviewing suspicious transactions,...

  • Accountant

    5 days ago


    , Davao del Sur, Philippines Powerline Accounting Full time

    Overview An Accountant is responsible for managing financial records, ensuring compliance with regulations, and providing accurate financial data to support decision-making within an organization. Responsibilities Manage financial records, ensure compliance with regulations, and provide accurate financial data to support decision-making within the...

  • IT Support Analyst

    5 days ago


    , Pampanga, Philippines Shore360, Inc. Full time

    Manage and maintain ANC Service Desk, update and assign requests as required To manage first/second touch technical support in resolving service disruptions, including the logging of allIncidents and Service requests Provide first/second level PC, network, and technical support for all ANC PC users, supporting Microsoft365 and technologies, and other...

  • Investment Analyst

    5 days ago


    , Pampanga, Philippines Circa Logica Group Full time

    Overview Job Summary: We are seeking a dedicated and knowledgeable Investment Relations Officer to manage and enhance our company’s relationships with investors and regulatory bodies. This role involves preparing and updating information regarding regulatory and investor relations obligations. Responsibilities Regulatory Compliance Prepare and update...