Senior SaaS Support Engineer

15 hours ago

pasig, metro manila, Philippines BruntWork Full-time

BruntWork is seeking a Tier 3 Technical Support Specialist to assist legal professionals using a cloud-based SaaS platform. The role focuses on resolving advanced technical issues, supporting back-end workflows, and ensuring a seamless client experience.

A background in law is preferred to understand legal principles involved. The position requires expertise with Microsoft 365 apps and common browser/OS troubleshooting, with schedule aligned to international clients.