Digital Learning Designer, Associate

Job Description

Be at the forefront of transforming learning at JPMorgan Chase. Join our Operational Learning team and help us drive proactive, skills-based learning strategies through innovative digital solutions. Unlock your potential and make a significant impact on employee development and business success.

Be at the forefront of transforming learning at JPMorgan Chase. Join our Operational Learning team and help us drive proactive, skills-based learning strategies through innovative digital solutions. Unlock your potential and make a significant impact on employee development and business success.

Job Summary

As a Digital Learning Designer, Associate within the Operational Learning team at JPMorgan Chase, you will be at the forefront of transforming how we develop and deliver learning to our employees. You will promote the need to deliver more microlearning to support business upskilling and create unique learning experiences that enhance learner engagement and improve employee knowledge, skills, and job performance.

Job Responsibilities

• Design and develop impactful digital learning solutions.
• Use agile development tools and processes to create engaging and interactive learning content, including e-learning courses, infographics, animations, simulations, assessments, microlearnings, and learning games.
• Ensure training content adheres to audio/visual technical specifications, brand guidelines, accessibility standards, and industry best practices.
• Work on multiple large-scale projects with multiple stakeholders as part of a global Learning Development team.
• Produce high-quality solutions and consistently maintain project schedules.

Required Qualifications, Capabilities, And Skills

• Strong experience in building digital learning solutions.
• Ability to thrive in dynamic environments, balancing startup-like agility with the structured scale of a Fortune 50 enterprise.
• Up-to-date knowledge of current trends and developments in e-learning, including advancements in AI usage in learning.
• Knowledge of WCAG 2.1 levels A-AA requirements and experience developing fully accessible digital solutions.
• Experience in designing engaging learning interventions, beyond traditional page-turners.
• Commitment to maintaining and developing knowledge in educational technology, adult learning, and educational best practices.
• Proficiency in any of the following tech stack and tools: Adobe Creative Suite applications, LMS platforms (e.g., Oracle), Articulate Storyline, and SCORM.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success. Human Resources plays a critical role in driving the employee experience, shaping the firm’s culture and building a diverse and inclusive workforce. We are a strategic partner to the business — working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Education and Training

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