Foundever Baguio

This is part of the External Referral Program by XRP – John Christopher Briagas . Apply now and be referred to top BPO employers with added guidance and support Job Description We’re looking for enthusiastic and tech-savvy individuals to join our growing customer service team As a Call Center Agent , you’ll handle inbound and/or outbound calls, assist customers with their inquiries, resolve concerns, and provide outstanding service — all while representing top global brands. Key Responsibilities Handle customer concerns and questions via phone calls Provide accurate information and resolve issues in a timely manner Document customer interactions using internal systems Escalate complex issues to the appropriate department when necessary Maintain a positive and professional tone in every interaction At least 18 years old Completed Senior High School (or High School under the old curriculum) Good English communication skills Basic tech knowledge (navigating computers, troubleshooting apps/devices) Willingness to learn and work in a fast-paced environment Amenable to shifting schedules and working onsite or hybrid (depending on site) Benefits Competitive salary + performance bonuses Paid training and clear career growth path Supportive team and inclusive culture HMO and other benefits Multiple locations hiring nationwide #J-18808-Ljbffr