Global IT Service Desk Manager – Remote-First

Job Title: Service Desk Specialist About the Client: A U.S.-based organization that provides safety, regulatory compliance, training, and technology solutions to businesses in the agricultural industry. Overview: We are looking for a Service Desk Specialist to serve as the first point of contact for product-related questions and support requests. This...

Company Overview Sydney Cloud IT is a Sydney-based managed IT services and cybersecurity provider supporting small and medium-sized businesses. With more than 20 years of experience, the company helps clients improve productivity, protect their systems and use technology with confidence through responsive support, practical advice, cloud solutions,...

QBE Group Shared Services Centre in Cebu City, Philippines is seeking a capable IT Help Desk professional to deliver first-line technical support and incident management across global users. You will handle multi-channel inquiries, document issues, and work closely with teams to resolve problems promptly.The role requires ITIL knowledge, prior helpdesk...

Education Requirement: Graduate of Information Technology or any related course 1. Point of Contact & Customer Service Serve as the single point of contact for both on-site and remote users regarding problems and inquiries. Act as the first line of defense for all technical incidents and service requests. Ensure strict compliance with all policies and...

AMCS Group in Cebu City, Philippines, is seeking a Service Desk Analyst to join our Service Operations team. In this customer-facing role, you will provide first-line support, troubleshoot technical and application issues, manage support cases, and ensure timely, high-quality service.You will collaborate with customers, internal support teams, and product...

About the role:Talent Map Global BPO, Inc. is a global talent solutions and business process outsourcing company connecting skilled professionals in the Philippines with growing North American businesses. We build dedicated offshore teams across technology, finance and accounting, marketing, and enterprise operations.Our people-first culture is grounded in...

Descartes Unites the People and Technology that Move the WorldThe need for efficient, secure, and agile supply chains and logistics operations has become ever more critical and complex. By combining innovative technology, powerful trade intelligence and the reach of our network, Descartes helps get goods, information, transportation assets, and people where...

Primary Details Time Type: Full timeWorker Type: EmployeeThe purpose of this role is to deliver exceptional customer service and technical support to both internal and external users globally through various communication channels. This includes handling IT Service Desk activities such as incident and service request management in accordance with IT policies...

Lewis Personnel Management is seeking a remote IT Support Specialist to act as a key 2nd line support resource for a global client base. You will handle incidents via the Service Desk, document processes, and collaborate with 1st, 2nd, and 3rd line teams to maintain SLA adherence. The role emphasizes MSP experience, strong Microsoft tech knowledge, and...