Digital Problem Solver

3 weeks ago


San Juan, Philippines Insider Perks Full time

Overview

Digital Problem Solver & Web Strategist (WordPress & Elementor)

Are you a builder who thinks like an owner? Do you enjoy untangling complex problems and making things work, no matter the tool? If you’re tired of being a cog in the machine and want to drive real impact, we want to talk to you.

We’re not looking for a simple task-doer. We want a sharp, adaptable mind to join our team of generalists. Our clients need more than just a website; they need a strategic partner who can diagnose business challenges and translate them into effective digital solutions. This role is part-detective, part-architect, and part-mentor.

About the Role: What You’ll Really Be Doing

Instead of a checklist of tasks, here are the kinds of challenges you’ll own:

  • Deconstruct Business Needs: A client says, “I need more leads.” You’ll dig deeper to understand their business, customers, and market to determine why they aren’t getting leads and architect a comprehensive web-based solution. This might involve UX improvements, a new landing page strategy, technical SEO fixes, or a combination of all three.
  • Master the Unknown: You’ll be our go-to person for the weird and wonderful. A plugin conflict is taking down a site. A new Google algorithm is tanking rankings. A client wants to integrate a new, obscure API. You won’t know all the answers, but you’ll know how to find them. You’ll research, experiment, and implement solutions independently.
  • Elevate the Team: You’ll mentor junior team members by teaching them how to think. You’ll establish best practices, conduct insightful code reviews, and foster a culture of continuous learning.
  • Embrace AI as a Partner: We don’t just use AI; we expect you to be a power user. You should be constantly exploring new AI tools and prompting techniques to accelerate your workflow, generate creative solutions, and solve problems that used to take days in a matter of hours.
Who We’re Looking For: The Mindset We Value

We care more about how you think than the specific tools you’ve used. We’re looking for:

  • A Critical Thinker: You don’t just follow instructions; you question them. You can analyze a problem from multiple angles, identify root causes, and formulate a logical plan of attack.
  • A Self-Directed Learner: You are pathologically curious. When you don’t know something, your first instinct is to study, read blogs, and consult forums. You don’t need to be told what to learn; you’re already learning.
  • A Generalist at Heart: You might have deep expertise in one area, but you’re comfortable working across design, development, SEO, and client communication.
  • An Exceptional Communicator: You can explain complex technical concepts to non-technical clients clearly and concisely, and articulate your thought process to teammates to defend your strategic recommendations.
The Application Challenge: Your First Problem to Solve

To apply, please don’t just send a resume. We want to see how you think. In your application, include a brief write-up (no more than 300 words) addressing:

  • Analyze our current website (finding the URL should be part of this). Identify the single biggest missed opportunity from a user experience or conversion perspective. Briefly explain your reasoning and outline the steps you would take to test your hypothesis and implement a solution.
  • This isn’t a trick question. We’re looking for your ability to think critically, communicate clearly, and propose a logical course of action. We value the quality of your thinking more than the “correctness” of your answer.
What We Offer
  • A competitive salary and benefits package.
  • A highly autonomous work environment where you’ll be trusted to own your work.
  • A team of smart, passionate generalists who will challenge you to grow.
  • A commitment to continuous learning and professional development.
  • If you’re ready to stop being a task-taker and start being a problem-solver, we can’t wait to see what you come up with.
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