Infor M3 Functional Analyst

3 days ago

taguig, metro manila, Philippines Adaca Full-time

Things to know before applying:

  • You must have your own work equipment

  • You are able to work remotely

  • You can work full-time for this role under independent contractor arrangement

  • Experience working with clients/companies outside PH is an advantage

  • Only candidates who meet the requirements will be contacted

  • You can start ASAP

Job Description:

We are seeking an Infor Analyst with 5–7+ years of industry experience to support, optimize and improve ERP processes for a food manufacturing client. You will work closely with operations, finance and supply chain teams to make sure the ERP system supports day-to-day business needs, from production and inventory through to reporting.

Key Responsibilities:

ERP Support & Administration

  • Provide day-to-day functional support for Infor (or the client’s ERP), including troubleshooting issues and resolving user requests

  • Maintain master data such as items, recipes/formulas, bills of materials, routings, customers and suppliers

  • Manage user access, roles and system configuration in line with business requirements

Business Process & Improvement

  • Gather and document business requirements from stakeholders across production, procurement, inventory, sales and finance

  • Analyze current processes and recommend system improvements or configuration changes

  • Support process areas specific to food manufacturing, such as batch production, lot traceability, shelf life and expiry management, and quality control

Projects & Enhancements

  • Support ERP upgrades, enhancements, integrations and new module rollouts

  • Prepare test scripts and coordinate user acceptance testing (UAT)

  • Work with technical teams and vendors on integrations and custom development

Reporting & Data

  • Build and maintain reports and queries to support operational and financial decisions

  • Monitor data quality and help resolve data inconsistencies

Training & Documentation

  • Create user guides, process documentation and training materials

  • Train end users and support adoption of new processes and system features

Qualifications:

  • 5–7+ years of industry experience (not all of it needs to be ERP-related)

  • Hands-on experience with Infor ERP is highly preferred

  • If no Infor experience: experience with another ERP (e.g. SAP or NetSuite) plus experience in the food manufacturing industry

  • Solid understanding of manufacturing processes such as production planning, inventory, procurement and costing

  • Strong analytical and problem-solving skills

  • Ability to translate business needs into system requirements

  • Clear written and verbal communication skills, and comfort working with stakeholders at different levels

  • Ability to work independently in a remote setup

Tech Stack requirements:

ERP Systems

  • Infor (e.g. CloudSuite Food & Beverage, M3, SyteLine/CloudSuite Industrial, LN), preferred

  • Alternative: SAP or NetSuite, with food manufacturing industry experience

Integration & Platform

  • Familiarity with Infor ION / Infor OS or other ERP integration tools is an advantage

Reporting & Data

  • SQL for querying and data validation

  • Reporting tools (e.g. Infor Birst, Power BI, or the ERP’s built-in reporting)

  • Advanced Excel

Food Manufacturing Knowledge (advantage)

  • Lot traceability, recipe/formula management, and food safety and compliance standards (e.g. HACCP)

Hiring Process:

  • Phone screening

  • Technical Test

  • Behavioral Interview

  • Client interview

About Adaca:

Adaca was founded in 2015 to assist Australian companies in their software development initiatives. Over the past 10 years, we have successfully built and scaled a distributed team across Australia and the Philippines to over 100 staff. Now, we are entering a whole new era of artificial intelligence. Our authentic, values-led approach has allowed us to attract and retain magnificent people. Adaca operates a high-performance core team with a network of customer-facing people who have catalysed our growth. This emphasises the value that each individual holds in influencing the growth of the business.