Anti Fraud Detection Associate

3 days ago

Metro Manila Philippines Billease Full time

Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name Billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino. Discover more about us here: Job Overview: The Anti-Fraud Detection will play a critical role in identifying, investigating, and mitigating fraudulent activities, with a focus on sales fraud, fraud case detection, and customer callouts for investigation. This role involves close collaboration with the Analytical/AI team, deep dives into suspicious cases, and supporting the organizations risk culture through reporting, training, and process enhancement. Work Schedule: Wednesday to Sunday Key Responsibilities: Identify fraud signals by collaborating with the Analytical/AI team to analyze data and patterns. Conduct deep-dive investigations into suspicious cases by manually reviewing applications, customer details, and transaction records. Perform customer callouts to gather additional information and verify details during fraud investigations. Collect, document, and update information for the Black and Fraud List to ensure accurate tracking of fraudulent entities. Provide detailed feedback to the Analytical team to improve fraud detection models and processes. Generate reports on fraud trends, investigation outcomes, and risk mitigation strategies. Utilize data visualization tools (e.g., Tableau or Power BI) to present findings and insights to stakeholders Support Mystery Shopping processes to detect sales fraud and ensure compliance with risk management standards. Train Sales Agents and other departments to enhance the organizations risk culture and prevent fraudulent activities. The Ideal Candidate 1-5 years of experience in risk management, anti-fraud, retail credit risk, manual verification, or financial services (preferably in underwriting, financial services, or collections). Deep knowledge of anti-fraud processes, including identifying suspicious behavior and collaborating with cross-functional teams to strengthen risk management. Strong analytical mindset with exceptional problem-solving abilities. Proficiency in end-to-end lending processes and SQL (preferred) Deep knowledge of the Anti-fraud area: KYC, identifying of fraud suspicious behavior, cooperation with other departments to extend the risk management culture A Bachelors degree in a relevant field. Experience with data visualization tools like Tableau or Power BI. Billease is an equal opportunities employer and welcomes applications from diverse candidates. #J-18808-Ljbffr

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