Account Specialist II

2 days ago

Cebu City, Philippines JPMorganChase Full time

Account Specialist II – Cebu Consumer and Community Banking Join to apply for the Account Specialist II - Cebu Consumer and Community Banking role at JPMorganChase At JPMorganChase, you will be at the forefront of delivering exceptional customer service, where each day presents opportunities to make a meaningful difference. You will engage in creative work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success. Job Responsibilities Manages a high volume of inbound calls (potentially over 100 daily), delivering comprehensive support for financial products. Utilizes customer service expertise to interpret needs and deliver continuous insights. Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience. Excels both independently and collaboratively, driving team success and achieving goals. Follows all regulatory and departmental practices and procedures diligently. Takes ownership of each customer interaction while treating them with respect and responding with empathy. Required Qualifications, Capabilities, And Skills Communication, information gathering, and decision‑making skills. Customer interaction and support skills with at least 2 years of experience in phone or face‑to‑face settings, while being able to multitask with computer systems and work accurately. Ability to manage complex customer interactions using empathy, composure, and sound judgment. Ability to adjust to new situations and effectively navigate different cultural contexts and workplace environments. Adaptability and efficiency in fast‑paced, dynamic, and results‑driven environments. Ability to solve problems and effectively present and explain solutions. Ability to learn products and systems quickly, embrace challenges as opportunities, and actively seek feedback to improve performance and achieve goals. Proficient computer literacy skills, with experience in using technology to solve problems and communicate in a professional setting. High school diploma or GED required. Preferred Qualifications, Capabilities, And Skills Developing ability to use data to understand issues and opportunities. Developing skills in using AI technology for automation and prompt writing. Work Schedule Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends. This position requires attendance at trainings as scheduled. Training hours may not coincide with your regularly scheduled hours. JPMorganChase is an equal‑opportunity employer that values diversity and inclusiveness. We do not discriminate on the basis of any protected attribute. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. #J-18808-Ljbffr

  • Invoicing Specialist II

    2 weeks ago

    Quezon City, Philippines RELX Full time

    Invoicing Specialist II RELX Quezon City, National Capital Region, Philippines RELX is seeking an Invoicing Specialist II for the Invoicing Specialist II role. Accountabilities Function as an SME (Subject Matter Expert) capable of assessing compliance to the processing guidelines and able to come up with sound recommendations for complicated processing...

  • Customer Program Specialist II

    2 weeks ago

    Cebu City, Philippines Ultra Clean Technology Full time

    Overview Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every...

  • Tier II IT Support Specialist

    4 days ago

    Cebu City, Central Visayas, Philippines Neostella Full time ₱400,000 - ₱800,000 per year

    At Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...

  • Implementation Specialist II

    2 weeks ago

    Cebu City, Philippines RealPage, Inc. Full time

    Overview The Implementation Specialist II for RealPage Accounting is responsible for reviewing historical data from the customer’s legacy accounting system, populating it into import file templates and uploading files into RealPage Accounting. Data includes general ledger accounts, vendors, accounts payable, beginning balances and 1099 information. An...

  • Accountant II

    3 weeks ago

    Cebu City, Philippines RealPage, Inc. Full time

    Overview Accountant II is accountable for delivering client financial reporting through internal operational effectiveness of the accounting and internal controls functions, that will support and produce positive customer experiences for our external client base. He/she is also accountable for producing creative ideas about how to improve financial...

  • Account Specialist II

    2 weeks ago

    Cebu City, Philippines J.P. Morgan Full time

    Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? As the Account Service Specialist II within the Merchant Services team, you will be an advocate for our merchants by providing phone support, offering resolutions to payment processing issues, technical troubleshooting, and addressing general...

  • Accountant II

    2 weeks ago

    Cebu City, Central Visayas, Philippines RealPage, Inc. Full time ₱120,000 - ₱180,000 per year

    OverviewAccountant IIis accountable for delivering client financial reporting through internal operational effectiveness of the accounting and internal controls functions, that will support and produce positive customer experiences for our external client base. He/she is also accountable for producing creative ideas about how to improve financial...

  • Employee Relations Specialist

    2 weeks ago

    Paranaque City, Calabarzon, Philippines ACCOUNT VENTURES INC Full time ₱480,000 - ₱720,000 per year

    Account Ventures Inc. (AVI), the company behind BOK Korean Fried Chicken, one of the fastest-growing quick service restaurants in the Philippines, is looking for an Employee Relations Specialist to help us foster a fair, supportive, and compliant workplace where employees feel valued and heard.In this role, you will support a positive workplace culture by...

  • Account Specialist II

    5 days ago

    Cebu City, Philippines JPMorgan Chase & Co. Full time

    Account Specialist II - Cebu Consumer and Community Banking Cebu, Central Visayas, Philippines Job Information Job Identification Job Category Account Service Business Unit Consumer & Community Banking Posting Date 10/22/2025, 08:07 AM Job Schedule Full time Job Shift Night Job Description At JPMorganChase, you'll be at the forefront of delivering...

  • Specialist II Accounts Payable

    2 weeks ago

    Mandaluyong City, National Capital Region, Philippines Emerson Career Site Full time ₱800,000 - ₱1,200,000 per year

    Emerson's 130+ years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations, molding us into the company we are today. By joining us as a Specialist II, Accounts Payable, you will join a group of impactful, dynamic, and customer-focused accounting and finance teams who support payable...