
Trade Lifecycle Analyst, Prime Brokerage Settlements
22 hours ago
Trade Lifecycle Analyst - Prime Brokerage Settlements
Posted 1 day ago
Job DescriptionPosition Summary: We are looking for an energetic and dynamic Trading support professional to join our global team. The candidate's primary role will be to provide technical and functional support for the application and its infrastructure, liaising with investment banks' business & technical staff and working with developers, product managers and internal business owners to provide an exceptional level of service to all customers.
To be the ideal candidate you will be proficient with technology and have good communication skills (both written and oral). You will enjoy problem solving and interacting with various people throughout the day. You like to learn new technology and approach challenges with an open mind and positive attitude. The right personality will match our ambitious, open, and focused culture, while putting the needs of our clients first and aiming to achieve the goals set by our management team.
Role Responsibilities- Work with internal and external resolver teams to investigate and resolve incoming client queries, via both phone and email
- Log all inquiries, and accurately document client contact through to resolution in Salesforce CRM
- Provide clients with guidance on system functionality and workflow
- Identify and communicate urgent issues that may have associated P/L and franchise risk
- Build knowledge of the marketplace and keep up with current industry trends
- Contribute to knowledge management efforts
- Complete required trainings - regulatory and otherwise
Qualifications And Experience Required
- Previous customer support experience within a highly pressurized environment
- Previous experience supporting customers by phone and email or chat
- Previous roles supporting Forex trading workflows
- Knowledge of HTML5, Linux RedHat, Java Applet, XML, MySQL, TCP-IP
- Knowledge of Cloud Technology, Azure, and Database Administration
- Problem solving: defines a problem generates solutions and evaluates and identifies the best solution to overcome the problem
- Initiative: Identifies what needs to be done and takes appropriate action without waiting to be asked
- Product & service knowledge: Leverages technical knowledge of products and services to meet customer needs, understand market segments and deliver excellent outcomes
- Customer empathy: Identifies a customer's emotional needs, understands the reasons behind that need and responds to it optimally and appropriately
- Attention to detail: Demonstrates a concern for accuracy and thoroughness so that sufficiently detailed information is logged correctly
- Telephone proficiency: Uses effective communication, interpersonal skills and the ability to incorporate appropriate phone etiquette
- Collaboration: Works optimally with others and adapts ways of working to achieve a common goal
- Multi-tasking and prioritization: Adapts to rapidly changing events and environments while accurately judging priorities and keeping track of details
- Work ethic: Works hard and is disciplined in completing tasks can be depended on to complete tasks of high quality within a deadline
Company and Culture
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are an equal opportunities employer.
Location: Taguig, National Capital Region
Posted today
#J-18808-Ljbffr-
Manila, Philippines JPMorganChase Full timeOverview Join JPMorganChase as a Trade Lifecycle Analyst in Prime Brokerage Settlements. This role provides comprehensive operational support for the Prime Financial Services business, focusing on trade instruction releases, settlement processes, and driving improved controls and efficiency. Collaborate with the Process Vice President to document...
-
Trade Lifecycle Manager Ii, Asia Settlements
19 hours ago
, Metro Manila, Philippines Buscojobs Full timeTrade Lifecycle Manager II, Asia Settlements Posted today Job Description Job Description: If you are driven and have strong knowledge of trade lifecycle, securities operations with a combination of controls, regulatory and process improvement methodologies, this could be a role for you. As a Trade Lifecycle II Associate within the Asia Settlements team, you...
-
Trade Lifecycle Analyst
4 days ago
Manila, National Capital Region, Philippines JPMorganChase Full time $80,000 - $120,000 per yearJob DescriptionThis dynamic role provides an in depth view of the end-to-end trade lifecycle on the IMOS strategic platform.As a Trade Lifecycle Analyst in Investment Middle Office Service (IMOS) team, you will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims...
-
Trade Lifecycle Manager 1
19 hours ago
, Metro Manila, Philippines JPMorgan Chase & Co. Full timeOverview Join our team and be at the heart of investment operations, where your leadership will drive excellence in post-trade activities. Unlock your potential in a dynamic environment that values innovation and collaboration. Shape the future of investment services with us, and enjoy opportunities for career growth and development. As a Manager in the...
-
Trade Lifecycle Associate I, Settlements
4 days ago
Manila, National Capital Region, Philippines JPMorganChase Full time ₱400,000 - ₱1,200,000 per yearJoin our dynamic Markets Operations team, where you'll provide essential end-to-end operational support across all asset classes. With a global presence and clients in over 100 markets, you'll engage in trade management, sales support, and client services, among other key functions. This role offers unparalleled learning, career growth, and networking...
-
Trade Lifecycle Analyst
2 weeks ago
Manila, Philippines JPMorgan Chase & Co. Full timeThis dynamic role provides an in depth view of the end-to-end trade lifecycle on the IMOS strategic platform. As a Trade Lifecycle Analyst in Investment Middle Office Service (IMOS) team, you will manage the day-to-day operations of post-trade activities for clients including instruction capture, trade matching, confirmation, settlement, claims management,...
-
Trade Settlement
4 days ago
Manila, National Capital Region, Philippines Deutsche Bank Full time $40,000 - $80,000 per yearTrade Settlement & Confirmation Operations - Clearing and Settlement Analyst, FX Cash - AssociateJob ID: R0401280Full/Part-Time: Full-timeRegular/Temporary: RegularListed: Location: ManilaPosition OverviewJob Title: Trade Settlement and Confirmation Operations - Clearing and Settlement Analyst - AssociateLocation: ManilaCorporate Title :...
-
Trade Settlement
3 weeks ago
Manila, National Capital Region, Philippines Deutsche Bank Full timeOverviewJob Title: Trade Settlement and Confirmation Operations - Clearing and Settlement Analyst - AssociateLocation: ManilaCorporate Title: AssociateClearing and Settlement is responsible for managing the end-to-end clearing and settlement process to ensure smooth and timely market settlement of securities and cash transfers between the bank and its...
-
Trade Settlement
1 hour ago
Manila, National Capital Region, Philippines Deutsche Bank Full time ₱900,000 - ₱1,200,000 per yearPosition OverviewJob Title:Trade Settlement and Confirmation Operations - Clearing and Settlement Analyst - AssociateLocation:ManilaCorporate Title: AssociateOverviewClearing and Settlement is responsible for managing the end-to-end clearing and settlement process. This is to ensure smooth and timely market settlement of securities and cash transfers between...
-
Trade Settlement
4 weeks ago
Manila, National Capital Region, Philippines Deutsche Bank Full timeJob Description:Job Title: Trade Settlement and Confirmation Operations - Clearing and Settlement Analyst - AssociateLocation: ManilaCorporate Title : AssociateOverviewClearing and Settlement is responsible for managing the end-to-end clearing and settlement process. This is to ensure smooth and timely market settlement of securities and cash transfers...