Technical Writer

Work Arrangement Work From Home (must be PH based) Working Days: Mondays to Fridays if (Mid or Night Shift) Available Shift Options (You may choose): PH Mid shift 5PM or PH Night shift 10 PM Remarks: First 30 Days will be on night shift due to onboarding, afterwards you can transition to Mid Shift or retain Night Shift About the Company Our client is a well-established Tech-centric Managed Services Provider specializing in cloud-based solutions and digital transformation. The company partners with leading technology ecosystems to help organizations streamline operations, enhance collaboration, and accelerate growth through innovative cloud technologies. They take pride in fostering a collaborative, forward-thinking work environment that values clarity, accuracy, and innovation — empowering businesses of all sizes to transform the way they work. Position Overview We are seeking a Technical Writer to create high-quality, clear, and concise documentation that supports users, developers, and internal teams. The ideal candidate is a strong communicator who can simplify complex concepts and collaborate effectively with technical and non-technical stakeholders. Key Responsibilities Create and Maintain Documentation : Develop, edit, and update a wide range of materials, including user manuals, setup guides, instruction sheets, online help systems, API documentation, SOPs, technical reports, and specifications. Simplify Complex Concepts : Translate technical jargon and complex systems into clear, user-friendly language suitable for diverse audiences. Audience Analysis : Identify target audience needs and technical knowledge levels to ensure documentation is relevant and accessible. Research and Collaboration : Work closely with developers, engineers, product managers, and support teams to gather and validate technical information. Visual Enhancement : Incorporate visuals such as diagrams, flowcharts, screenshots, and illustrations to improve comprehension and usability. General Requirements Education : Bachelor’s degree in Technical Communication, English, Journalism, Computer Science, Engineering, or a related field (or equivalent experience). Experience : 2+ years of experience in technical writing, documentation, or a related role within a technology-driven or product-based environment. Writing Skills : Excellent command of English with the ability to produce clear, concise, and engaging content for varied audiences. Technical Proficiency : Familiarity with software development concepts, APIs, and cloud-based technologies; experience with Markdown, Confluence, Git, or other CMS platforms; proficiency with Figma and Mermaid; basic understanding of version control systems and collaborative workflows. Analytical & Research Skills : Strong ability to understand complex systems and translate them into accessible documentation. Attention to Detail : High standards for accuracy, formatting consistency, and visual clarity. Collaboration : Excellent interpersonal skills with the ability to work effectively across teams. Adaptability : Ability to handle multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Outsourcing and Offshoring Consulting, Software Development, and Information Services #J-18808-Ljbffr