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Cloud Technical Support Representative
4 weeks ago
Non-negotiable: Experience with cloud-based software (SaaS)
1-2 years of experience in a customer service/support role is required. Previous call center experience is required.
1-2 years of computer application-based technical support experience or IT experience is required
Previous call center experience is required
Working knowledge of Microsoft Windows administration tools
Basic understanding of Microsoft SQL Server
Basic understanding of network concepts including NETBIOS over TCP/IP fundamentals
Apple iPad & Parallels knowledge is a plus
Familiarity with HIPAA regulation is preferred
Troubleshooting experience a plus
Advanced English skills
Works hard with little supervision
High-level interpersonal skills
Detailed-oriented with exceptional documentation skills
Must be amenable to working on a night shift schedule
Amenable to work on a hybrid setup
Can start ASAP
Duties/Responsibilities:
Determines eligibility by comparing client information to requirements
Answer phone calls from clients to identify and resolve technical issues affecting proprietary applications in Microsoft Windows Operating System and Apple iOS environments
Utilize active listening and empathy skills
Strive to meet or exceed call center metrics and service levels
Schedule and engage in follow-up calls with clients regarding ongoing technical issues
Resolve technical escalations from the Product Support phone and chat team
Troubleshoot issues that may occur during database updates, new software installations, and server migrations.
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Cloud Technical Support Representative
2 weeks ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeRequirements:- Experience with cloud-based software (SaaS) for 1-2 years in a customer service/support role is a must. - Previous call center experience is necessary. - 1-2 years of computer application-based technical support or IT experience is required. - Familiarity with Microsoft Windows administration tools. - Understanding of Microsoft SQL Server and...
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Cloud Technical Support Representative
2 weeks ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeRequirements:Non-negotiable: Experience with cloud-based software (SaaS)1-2 years of experience in a customer service/support role is required. Previous call center experience is required.1-2 years of computer application-based technical support experience or IT experience is requiredPrevious call center experience is requiredWorking knowledge of Microsoft...
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Cloud Technical Support Representative
2 weeks ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeRequirements:Experience with cloud-based software (SaaS)1-2 years of experience in a customer service/support role is required.Previous call center experience is required.1-2 years of computer application-based technical support experience or IT experience is requiredPrevious call center experience is requiredWorking knowledge of Microsoft Windows...
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Cloud Technical Support Representative
2 weeks ago
Pasay, National Capital Region, Philippines TASQ Staffing Solutions Full timeRequirements:Experience with cloud-based software (SaaS)1-2 years of experience in a customer service/support role is required. Previous call center experience is required.1-2 years of computer application-based technical support experience or IT experience is requiredPrevious call center experience is requiredWorking knowledge of Microsoft Windows...
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Cloud Technical Support Representative
4 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeRequirements:- Experience with cloud-based software (SaaS)- 1-2 years of experience in a customer service/support role is required. Previous call center experience is required.- 1-2 years of computer application-based technical support experience or IT experience is required- Previous call center experience is required- Working knowledge of...
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Cloud Technical Support Representative
1 month ago
Pasay, Philippines TASQ Staffing Solutions Full timeRequirements: Non-negotiable: Experience with cloud-based software (SaaS) 1-2 years of experience in a customer service/support role is required. Previous call center experience is required. 1-2 years of computer application-based technical support experience or IT experience is required Previous call center experience is required Working...
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Cloud Technical Support Representative
1 month ago
Pasay, Philippines TASQ Staffing Solutions Full timeRequirements: - Experience with cloud-based software (SaaS) - 1-2 years of experience in a customer service/support role is required. Previous call center experience is required. - 1-2 years of computer application-based technical support experience or IT experience is required - Previous call center experience is required - Working knowledge of...
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Cloud Technical Support Representative
4 weeks ago
Pasay, Philippines TASQ Staffing Solutions Full timeRequirements: - Experience with cloud-based software (SaaS) - 1-2 years of experience in a customer service/support role is required. Previous call center experience is required. - 1-2 years of computer application-based technical support experience or IT experience is required - Previous call center experience is required - Working knowledge of...
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Technical Sales Representative
1 month ago
Pasay, Philippines Metro Cleanwaste Corporation Full timeWe are looking for a skilled Technical Sales Representative with a degree related to sales. The ideal candidate will have at least 2 years of experience in technical sales. While experience in water and wastewater treatment services is an advantage, it is not a requirement. We encourage both male and female applicants who are passionate about sales and eager...
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Technical Sales Representative
1 month ago
Pasay, Philippines Metro Cleanwaste Corporation Full timeWe are looking for a skilled Technical Sales Representative with a degree related to sales. The ideal candidate will have at least 2 years of experience in technical sales. While experience in water and wastewater treatment services is an advantage, it is not a requirement. We encourage both male and female applicants who are passionate about sales and eager...
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Technical Sales Representative
2 weeks ago
Pasay, National Capital Region, Philippines Metro Cleanwaste Corporation Full timeWe are looking for a skilled Technical Sales Representative with a degree related to sales. The ideal candidate will have at least 2 years of experience in technical sales. While experience in water and wastewater treatment services is an advantage, it is not a requirement. We encourage both male and female applicants who are passionate about sales and eager...
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Technical Sales Representative
4 weeks ago
Pasay, Philippines Metro Cleanwaste Corporation Full timeWe are looking for a skilled Technical Sales Representative with a degree related to sales. The ideal candidate will have at least 2 years of experience in technical sales. While experience in water and wastewater treatment services is an advantage, it is not a requirement. We encourage both male and female applicants who are passionate about sales and eager...
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Technical Sales Representative
2 weeks ago
Pasay, National Capital Region, Philippines Metro Cleanwaste Corporation Full timeWe are in search of a skilled Technical Sales Representative holding a degree related to sales. Our perfect candidate will boast a minimum of 2 years of experience in technical sales. While familiarity with water and wastewater treatment services is a plus, it is not mandatory. We welcome applications from both men and women who are enthusiastic about sales...
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Technical Support Representative
1 month ago
Pasay, Philippines Meta BPO Full timeJOB RESPONSIBILITIES:Respond to incoming calls promptly and professionally.Make outbound calls to follow up on inquiries and resolve issues.Identify and resolve customer concerns, escalating when necessary.Maintain accurate records of customer interactions.Stay informed about products, services, and company policies.MINIMUM REQUIREMENTS:AT LEAST HIGH SCOOL...
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Customer Service Representative
2 months ago
Pasay, Philippines Asite Travel Technical Inc. Full time• Providing introductory information to new customers• Ensuring that customers are satisfied with products or services• Following up with clients or customers to check that they’re still satisfied with any purchases• Letting customers or clients know about additional products or services• Determining the quickest, most effective ways to answer a...
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Customer Service Representative
2 weeks ago
Pasay, National Capital Region, Philippines Asite Travel Technical Inc. Full timeProviding introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they're still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a client's or customer's...
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Customer service representative
2 weeks ago
Pasay, National Capital Region, Philippines Asite Travel Technical Inc. Full timeONSITEQualifications:Must prepare how to communicate with clients With good communication Skills With Experience 6 months As CSR from Pogo Computer literate: Typing skills 45WPM- stay-out set up- plus points have BPO experience.
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Customer Service Representative
2 months ago
Pasay, Philippines Asite Travel Technical Inc. Full time• Providing introductory information to new customers • Ensuring that customers are satisfied with products or services • Following up with clients or customers to check that they’re still satisfied with any purchases • Letting customers or clients know about additional products or services • Determining the quickest, most effective ways to...
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Technical Officer
4 weeks ago
Pasay, Philippines Metro Cleanwaste Corporation Full timeAs a Technical Officer specializing in water and wastewater treatment, the successful candidate will be responsible for providing technical support, conducting site inspections, and ensuring the efficient operation of equipment. The role requires a degree in engineering or electro-mechanical technology, a minimum of 2 years of relevant technical operations...
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Technical Officer
1 month ago
Pasay, Philippines Metro Cleanwaste Corporation Full timeAs a Technical Officer specializing in water and wastewater treatment, the successful candidate will be responsible for providing technical support, conducting site inspections, and ensuring the efficient operation of equipment. The role requires a degree in engineering or electro-mechanical technology, a minimum of 2 years of relevant technical operations...