Customer Specialist – Bridgetowne Site

2 days ago

Quezon City, Philippines WNS Full time
Customer Specialist – Bridgetowne Site (Experienced)

WNS Quezon City, National Capital Region, Philippines

1 week ago Be among the first 25 applicants

Why Join Us?

We promise our employees an enriching experience, including role clarity, coaching, mentoring, professional development, and a structured career path through our five people promises. We prioritize employee experience, fostering a culture of outperformance, engagement, and celebration. Enjoy a wide variety of benefits, including free HMO coverage for yourself and dependents from Day 1. Contribute to society through our WNS Cares Foundation, supporting meaningful community initiatives.

About WNS

Established in 2008, WNS Philippines offers a full spectrum of BPM services—customer interaction, finance and accounting, research and analytics, technology solutions, and industry-specific services. With over 11,000 employees across 11 sites in four key cities, WNS is one of the country’s fastest-growing centers.

Our mission is guided by our CIRCLE values: Client First, Integrity, Respect, Collaboration, Learning, and Excellence.

WNS Global Services Inc. (NYSE: WNS) is a global BPM leader serving over 400 clients worldwide across various industries, with more than 44,000 professionals in 60 delivery centers across 16 countries.

Job Description

Communicate with customers professionally and provide solutions for specific requests according to process guidelines. Listen attentively to customer needs and demonstrate empathy while providing support.

Qualifications

Insurance Account

  • Completed 2 years in college with 1 year BPO experience
  • or College Graduate with no BPO experience required

Travel Account

  • High School Graduate, preferably with 6 months BPO experience

GDS Travel Account

  • High School Graduate, with at least 1 year GDS experience

Healthcare Account

  • High School Graduate with at least 1 year BPO experience

Banking and Finance Account

  • College Graduate of Finance / Accounting
  • with at least 1 year BPO experience in banking or finance
  • Good customer service skills
  • Willing to work onsite and on shifting schedules
  • Can start ASAP

Note: For applicants under the new K-12 curriculum, graduates of Senior High School are eligible. Under the old curriculum, High School graduates are welcome. Education proofs to be submitted upon joining or offer acceptance.

Additional Information

Benefits and Perks:

  • Structured career path
  • Growing team with internal promotion opportunities
  • Safe work environment
  • Free HMO coverage from Day 1, including dependents
  • Skills training opportunities
  • Paid leaves
  • Annual appraisal
Other Details
  • Seniority level: Entry level
  • Employment type: Full-time
  • Job function: Customer Service
  • Industries: Outsourcing/Offshoring
#J-18808-Ljbffr

  • Customer Specialist – Bridgetowne Site

    2 weeks ago

    Quezon City, National Capital Region, Philippines WNS (Holdings) Limited (ADR) Full time

    Customer Specialist – Bridgetowne Site (Fresher)Full-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional...

  • Bridgetowne Site Insurance Specialist

    1 week ago

    Quezon City, National Capital Region, Philippines beBeeInsurance Full time ₱12,000 - ₱15,000

    We are seeking a skilled Insurance Specialist to join our team in Bridgetowne Site. As an Insurance Specialist, you will be responsible for communicating with customers in a professional manner and providing solutions to their specific requests.About the Role:This is a full-time position that requires excellent customer service skills and a willingness to...

  • Customer Specialist – Bridgetowne Site

    2 days ago

    Quezon City, Philippines WNS (Holdings) Limited (ADR) Full time

    Customer Specialist – Bridgetowne Site (Fresher) Full-time WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional...

  • Collections Specialist – Bridgetowne Site

    2 weeks ago

    Quezon City, National Capital Region, Philippines WNS (Holdings) Limited (ADR) Full time

    Collections Specialist – Bridgetowne SiteFull-timeWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services,...

  • Customer Service Representative

    2 weeks ago

    Quezon City, National Capital Region, Philippines Neksjob bridgetowne Full time ₱104,000 - ₱130,878 per year

    Neksjob bridgetowne is hiring a Full time Customer Service Representative role in QC, NCR. Apply now to be part of our team.Job summary:Flexible hours available

  • Customer Specialist – Bridgetowne Site

    2 days ago

    Quezon City, Philippines WNS (Holdings) Limited (ADR) Full time

    Customer Specialist – Bridgetowne Site (Experienced) Full-time Why Join Us? We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy...

  • Customer Service Representative Bridgetowne Site

    4 days ago

    Quezon City, Philippines StackPH Full time

    Handle customer inquiries, provide accurate information, and resolve concerns in a professional and timely manner. Ensure excellent customer experience on every interaction. Qualifications: At least 6 months BPO experience (voice account preferred) Strong English communication skills High school graduate or higher Amenable to shifting schedules and onsite...

  • customer service representatives – bridgetowne site

    2 weeks ago

    Quezon City, National Capital Region, Philippines Josie Sari-Sari Store Full time $4,000 - $8,000 per year

    Handle customer inquiries, provide accurate information, and resolve concerns in a professional and timely manner. Ensure excellent customer experience on every interaction.Qualifications:At least 6 months BPO experience (voice account preferred)Strong English communication skillsHigh school graduate or higherAmenable to shifting schedules and onsite work in...

  • Technical Support Specialist

    2 days ago

    Quezon City, Philippines Cognizant Full time

    Overview Technical Support Specialist (TSR) - Bridgetowne Site (Onsite) – Cognizant, Quezon City, National Capital Region, Philippines Qualifications Open to Senior HS / HS Graduates or College Undergraduates Candidate must have at least 6 months of experience in POS troubleshooting, ITHD/Service Desk or Tech Support (TSR) Must be willing to work...

  • Insurance Specialist – Bridgetowne Site

    2 days ago

    Quezon City, Philippines WNS Full time

    WNS Quezon City, National Capital Region, Philippines Insurance Specialist – Bridgetowne Site WNS Quezon City, National Capital Region, Philippines Get AI-powered advice on this job and more exclusive features. Company DescriptionWNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+...