Data Entry

2 weeks ago


Muntinlupa, Philippines WHR Global Consulting Full time

POSITION TITLE: Eligibility Management Processor (Insurance Benefits Processor) WORK LOCATION: Alabang WORK SETUP: Onsite WORK SCHEDULE: Night Shift Qualifications Graduate of any course Open to fresh graduates with good communication skills Preferably with benefits administration/insurance experience or at least experience in customer service and data entry in a BPO setting At least 1 year of work experience (more than 1 year can be considered if agreeable to working conditions and salary) Proficient in Microsoft Office tools and adaptable to client systems Exceptional written and oral communication skills Typing skills of 200 CPM at 100% accuracy Strong problem-solving, decision-making, and critical thinking skills Ability to work in a fast-paced and diverse environment while maintaining high professional and ethical standards Job Summary Under the direct supervision of the Supervisor, the Eligibility Management Processor is responsible for accomplishing data entry tasks in accordance with client quality requirements and specifications. Responsibilities Handle and analyze Eligibility Management processing of cases in accordance with client processes and specifications to meet targets and deliverables Ensure accuracy of encoded data including benefit enrollments, benefit terminations, and processing changes on customer benefit elections Adhere to standard operating procedures and work instructions for work alignment across the channel Attend project orientation, job-related training, and company-initiated training as needed Perform other tasks related to benefit processing to support daily business operations Ensure compliance with company rules, regulations, and policies including QMS, ISMS, EHS, EMS, and the Data Privacy Act Comply with all Non-Conformity Corrective Action Preventive Action Concessions (NCAPACs) and audit findings within the prescribed period Report security incidents and/or identified security weaknesses Perform other tasks as may be assigned from time to time #J-18808-Ljbffr


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