Senior Customer Service
2 weeks ago
Process Import Bookings and coordinate customer order with overseas agents
Communicate with customers, service providers, airlines, shipping lines, overseas agent
Shipment order tracking / status reports
Job invoicing / processing creditor invoices
Arranging transport / cartage
Maintain safe and clean working area by complying with company policies and procedures
Key Strength/Skills
Graduate of Customs Administration or related course
More than 5 years experience in the industry (logistics, freight forwarding)
Solid work exposure in the end to end activities of order processing
Experience in using Cargowise/ ICS/ Excel
Strong attention to detail
Able to work autonomously
Excellent Customer Service skills
What to expect
HMO and Life insurance coverage on the first day of work
Amenable to work on different shifts (AM, Mid, Night Shift)
Permanent Work from Home set-up
Company to provide internet allowance and PC
Willing to work during Holidays
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