Sales Caller

We're seeking organized and dedicated Sales Callers to join our team, to service our network of businesses worldwide. Requirements Completion of high school or equivalent certification program Demonstrated sales experience of at least 1 year, showcasing the ability to surpass sales targets and effectively cultivate customer relationships Exceptional proficiency in English communication, both written and verbal, achieving at least C1 level competency Outstanding communication skills via phone, email, and instant messaging platforms Strong organizational and time management abilities Proficiency in utilizing contemporary technologies such as desktop sharing, cloud services, CRM, and VoIP Familiarity with word-processing software and spreadsheet applications, including MS Office Understanding of online calendars and scheduling tools, such as Google Calendar Proactive and confident approach, coupled with meticulous attention to detail Able to work the night-shift Duties and Responsibilities Initiate contact with customers to disseminate information regarding products or services, facilitate sales transactions, or seek donations. Assess leads via phone interactions and input relevant details into a CRM system. Arrange and track customer appointments, including managing rescheduling requests. Conduct collection calls, rectify outstanding debts, and update customer payment particulars based on scripted telephone protocols. Administer and oversee customer surveys, consolidating findings into a comprehensive datasheet. Handle support tickets, troubleshoot issues, and address customer inquiries to ensure prompt resolution. Collaborate with internal teams to synchronize lead generation endeavors with overarching sales strategies. Undertake miscellaneous tasks as required. Technical Requirements USB Headset Functional Webcam Functional Computer Internet Service with a minimum speed of 25 Mbps via cable connection Performance-Based Incentive Programs Embracing and Inclusive Workplace Culture Continuous Upskilling and Development Opportunities Full Work-From-Home Arrangement Dedicated and Supportive Team Environment #J-18808-Ljbffr