L2 InTune Expert

Primary Technical abilities:

1. Knowledge in Security and Anti-Virus & encryption (e.g Bitlocker, Defendery) experience.

2. Knowledge and experience in managing and handling Antivirus/encryption tool primarily Defender/Bitlocker but not limited to.

3. Basic knowledge and experience on Windows Server Operating Systems Patching and troubleshooting

4. Basic knowledge on Patching tools such as but not limited to InTune, SSCM, WSUS, Ivanti or BigFix

5. Basic System administration in windows OS as well as powershell scripting

Secondary Technical abilities:

6. Has understanding in IT Software and Hardware

7. Basic Knowledge in using a Scheduling Software (example: Solarwinds,CA Unicenter Autosys, or $Universe...)

8. Basic Knowledge in using a Monitoring Software (example: CA Unicenter NSM, BMC, Tivoli, or Microsoft SCOM...)

9. Basic knowledge in Public cloud - Azure and AWS patching

Behavior abilities:

1. 2 years of experience in system administration and troubleshooting.

2. Self motivated, eager to learn and grow in the I.S. profession

3. Team player must be able to work with people within and outside of the IT department.

4. Customer service oriented

5. Excellent communication skills, verbal and written. English speaking mandatory

6. Ability to analyze and synthesize situations

7. Ability to Understand the business constraints

Technical Environment:

PRIMARY:
o Security: Bitlocker, Defender,

o Patching: Modern Desktop, InTune, SSCM, WSUS, Ivanti, BigFix

SECONDARY:
o Public Cloud: Azure and AWS

o OS Server: Windows Server / RedHat servers

o OS Client: Windows

o Microsoft Active Directory

o VMWare

o Nutanix NOS

o Hardware: Dell & Cisco UCS servers

o Storage: Netapp, iSCSI Storage Dell Equallogic & MD, Pure Storage

o Veeam Backup & Replication

o Backup Commvault, BMC & Solarwinds Monitoring

o Ticketing CMDB CA Service Desk Manager

o Network Cisco

---