Customer Success Manager

14 hours ago

hinoba an, negros occidental, Philippines IAPFSAI Technologies Private Limited Full-time ₱620,000 Contract

As a Customer Success Manager, you will be the primary advocate for our clients, ensuring they smoothly onboard and successfully adopt our software solutions.

Responsibilities

  • Manage client onboarding.
  • Conduct training sessions.
  • Monitor client health metrics.
  • Identify upselling opportunities.

Requirements

  • 3+ years in B2B Customer Success.
  • Experience with SaaS products.
  • Strong empathy and problem-solving skills.