Salesforce Quality Engineer

Company Description J4RVIS is an industry leading system integrator specialising in Salesforce & MuleSoft solutions. We empower people from ambitious organisations to drive greater business value with scalable technology. We’re widely recognised as one of the most promising Salesforce partners, after achieving the “Summit” partnerships status (previously Platinum) within the first 18 months. To put that in context, that means that we had to close $1 million in ACV and achieved more than 100 certifications. Our mission is to create a better tomorrow for 1 billion people and unlock our team’s true potential through a progressive workplace. Our achievements include winning the “Rising Star” category at #Deloittefast50, being recognised by Salesforce as the APAC Partner of the Year in the “Connected Ecosystem” category, and placing 3rd in CRN Fast 50 Awards. Role Overview As a Salesforce Quality Engineer at J4RVIS, you will be responsible for ensuring the delivery of high‑quality Salesforce solutions across our project portfolio. You’ll work closely with developers, consultants, and project managers to validate functionality, identify issues early, and contribute to a smooth, consistent user experience. This role is hands‑on and suited to someone who thrives in fast‑paced, collaborative environments and is passionate about continuous improvement. Key Responsibilities Test Planning & Strategy: Design and implement test plans based on project requirements and solution designs. Collaborate with cross‑functional teams to understand business needs and technical scope. Identify high‑impact test cases and prioritise coverage across functional and non‑functional requirements. Test Execution & Documentation: Execute manual and/or automated tests across multiple Salesforce clouds and integrations. Conduct functional, regression, integration, and UAT testing throughout the project lifecycle. Log, document, and track test results and defects in systems such as Jira. Defect Management & Issue Resolution: Own the QA defect lifecycle: raising, triaging, and following up on defects. Collaborate with developers to isolate problems, perform root cause analysis, and validate fixes. Contribute to knowledge sharing to avoid recurring issues and improve solution quality over time. Continuous Improvement: Identify opportunities to improve QA processes, tools, and testing approaches. Stay current on Salesforce platform changes, features, and ecosystem tools. Support adoption of automation and testing efficiencies where appropriate. Team Collaboration & Communication: Participate in daily stand‑ups, sprint planning, and retrospectives. Provide clear testing updates and risks to project managers and stakeholders. Align with other QA team members where applicable to ensure testing consistency across projects. Requirements Bachelor’s degree in Computer Science, Information Technology, or related discipline—or equivalent experience. Experience in a Quality Assurance or Quality Engineering role, ideally within software or cloud‑based platforms. Salesforce testing experience and knowledge of the Salesforce platform is highly beneficial. Proficient in QA best practices including test planning, execution, defect tracking, and reporting. Experience using tools such as Jira, TestRail, Postman, or Selenium. Strong understanding of Agile delivery methods and working in a sprint‑based cadence. Excellent attention to detail, problem‑solving skills, and communication abilities. Ability to work independently and collaboratively in a remote‑first environment. Why You Should Join J4RVIS Become better at what you do: You will be challenged to learn every day, work on exciting projects and be provided with unique learning and mentoring opportunities from our CTA. Be yourself: “Everyone has a role, everyone has a purpose.” Be the leader you wish you had and bring your authentic self to work. We celebrate each other’s uniqueness. Succeed from anywhere: No matter if working from the office or from home, we empower you to unlock your true potential through a progressive workplace and provide you with the tools to do so. Have fun along the way: We place immense emphasis on our culture and our team genuinely enjoys working with each other and spending time together both in and outside of work – never a dull day at J4RVIS Some Of Our Perks Salesforce/Mulesoft/Project Management certifications paid for by J4RVIS. Work From Anywhere for up to 4 weeks a year. Flexible working arrangements. 3 months paid parental leave for primary carers. 2 days of study leave per quarter. Wellness allowance to look after your health. Home office expense allowance. Are you ready to create a better tomorrow? Join us and be part of a collaborative culture. We are a politics free workplace where everyone has a voice. Everyone is a leader, valued equally for their authenticity, background & skill. #J-18808-Ljbffr