IT Manager

4 weeks ago


Angeles City, Central Luzon, Philippines TASQ Staffing Solutions Full time
TASQ is looking for an IT Manager in Clark, Pamapanga to work ASAP. Please keep your line open because the screening interview is done over the phone.

What we're looking for:

Education: Bachelor's degree in computer science, Information Technology, Engineering, or a related field

Experience: Minimum of 7 - 10 years in IT networking and Systems

Management Experience: Demonstrated experience as a people manager, leading technical teams

Certifications:

CISCO Certified (CCNA or CCNP) Preferred

Extensive hands-on experience with Cisco devices (routers, firewalls – FTD or CP, and switches)

Technical Expertise: Proven track record in network administration and systems/database management

Project Management: Experience overseeing and defining timelines for major IT projects, with a focus on identifying and implementing opportunities to enhance and update software and systems

Availability: Willingness to work in shifting schedules and onsite supporting US Business Hours

General Responsibility:

Data Management: Consolidate and analyze service-specific data to drive improvements

SLA Compliance: Actively participate in service level agreement (SLA) compliance reviews, ensuring adherence to service delivery plans, service continuity, and capacity management

Service Level Management: Handle service level management and reporting, ensuring services meet agreed quality standards

Information Security: Ensure compliance with information security protocols and policies

Asset Management: Uphold compliance with the IT asset management policy, monitoring and managing IT assets effectively

Audit Participation: Participate in audits and assessments to facilitate smooth IT service functioning and support organizational initiatives

Customer Support: Ensure efficient IT service support for customers, adhering to prescribed guidelines and best practices to promote satisfaction

P82,000-P110,000 package

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