E-Commerce Sales Representative

2 weeks ago


Marikina City, National Capital Region, Philippines ONE ORIGINITE CORPORATION Full time
Skills and responsibilities:

- Directly reporting to the Ecommerce Manager.

- May report to two (2) other superiors, depending on the situation (Marketing and Ecommerce Head, and/or Executive Vice President).

- Primarily manages customer inquiries & concerns via chat, SMS, or call.

- Proactively caters to the needs of customers by offering doable solutions/recommendations, which may lead to easier purchase decisions of customers.

- Studies and keeps him/herself updated with new or existing products and its features.

- Internally processes various orders of customers in different E-Commerce platforms.

- Performs all administrative works connected to all Ecommerce platforms (e.g., encoding, inventory updating, encodes daily sales on the POS, etc.).

- Maintains existing e-commerce platforms and website by uploading graphic contents (advertisements, product line ups, promos, etc.).

- Handle the daily operations of e-commerce platforms.

o Consolidation of online orders

o Fulfillment of online orders

o Track payments of online customers

o Coordinates with online partners (Lazada, Shopee, Zalora) for stock replenishment, new product entry/pullout, inventory

o Uploads product photos, product details, etc

- Generates monthly sales and expenses reports of all ecommerce platforms.

- Assist in planning and implementing promos and campaigns for online stores.

- Conduct consumer and market research.

- Develop/grow ecommerce business by partnering with new online platforms.

- Performs other duties that may be assigned from time to time.

- Preferably with background in working for the retail industry.

Requirements:

- Candidate must possess at least Bachelor's/College Degree in Business Studies/Business Administration/Business Management or equivalent.

- Knowledgeable in e-commerce platforms (Shopify, Lazada, Zalora, Shopee or any other platforms equivalent to the aforementioned).

- Knowledgeable in social media platforms (Facebook, Instagram, etc.).

- Must possess advanced English and Tagalog communication skills, both written and spoken.

- At least 2-3 years of working experience in the related field is required for this position.

- Applicants must be willing to work in Marikina City.

- Has good coordination skills.

- Organized and good at multi-tasking.

- Can work under minimal supervision and pressure.

- Fluently communicates in English or Filipino.

- Proficient in using Microsoft software (Microsoft Word, Microsoft Excel, Microsoft PowerPoint, etc.).

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