Retail Assistant

1 week ago


Iloilo City, Philippines Saning Store Full time

A Retail Assistant is responsible for providing excellent customer service, maintaining a clean and organized store environment, assisting customers with purchases, and supporting the overall daily operations of the store. The role involves working closely with customers to meet their needs while upholding the store's policies and standards. Key Responsibilities Greet and engage customers in a friendly and professional manner. Assist customers in finding products and provide product information. Resolve customer inquiries and complaints efficiently. Process transactions accurately using the cash register or POS system. Upsell and cross-sell products to meet sales targets. Promote ongoing sales, discounts, and loyalty programs. Assist in restocking shelves and ensuring merchandise is displayed attractively. Conduct stock checks and report shortages to the management. Help with inventory counts and stockroom organization. Ensure the store is clean, organized, and visually appealing. Report any maintenance or safety issues to the appropriate department. Follow health and safety guidelines. Work effectively as part of a team to meet store goals. Support new team members by providing guidance and training when required. Qualifications and Requirements Educational Requirements: High school diploma or equivalent (preferred). Experience: Prior experience in retail, sales, or customer service (preferred but not essential). Familiarity with POS systems or cash registers (advantageous). Skills: Customer Service Skills — Ability to build rapport with customers and provide a positive shopping experience; Strong listening and communication skills. Sales Skills — Ability to upsell and cross-sell products effectively; Confidence in explaining product features and benefits. Organization and Time Management — Ability to prioritize tasks and work efficiently in a fast-paced environment; Strong attention to detail to maintain stock accuracy and store appearance. Technical Skills — Basic computer skills for operating POS systems and handling online transactions; Understanding of inventory tracking and stockroom management (preferred). #J-18808-Ljbffr


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