Remote Customer Support Specialist for CSAT Growth
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A J Media is seeking a Customer Support Specialist - Inbound to join our remote team in the Philippines. You will handle inbound inquiries across email, live chat, and social DMs, resolving order and billing questions with empathy and speed.
You are a problem-solver who thrives in a high-volume ecommerce environment, maintains CSAT targets, and collaborates with operations to improve processes. This fully remote role offers growth and competitive compensation.