Ocean CX Team Lead

Maersk is seeking an Ocean Customer Experience Team Lead to guide a team of operators in Pasig. The role focuses on achieving daily/monthly targets, coaching staff, and ensuring service excellence across end-to-end processes. Night shift availability and onsite work in Pasig City are required. The ideal candidate has leadership experience in Shipping or...

Maersk is seeking an Ocean Customer Experience Team Leader to ensure exceptional customer service across all touchpoints. The role leads the CX team, drives satisfaction and retention, and continuously improves processes to support business objectives. Ideal candidates have 7+ years in CX or related leadership in logistics, with willingness to work onsite in...

Maersk Global Service Centres Philippines Limited is seeking an Ocean Customer Experience Team Leader to ensure exceptional customer service and a consistent customer experience across all touchpoints. The role leads and develops the CX team, drives customer satisfaction, resolves escalated concerns, and continuously improves service processes to support...

Maersk Global Service Centres Philippines Limited in Pasig is seeking a Senior Leader to guide a team of CX agents across a portfolio of customers. You will focus on non-physical and outsourced products, drive proactive issue resolution, and foster collaboration while upholding our customer experience standards. You will shape area CX strategy, promote...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning...

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning...

Maersk is seeking a Customer Experience Leader in Pasig to guide a team delivering exceptional service to a diverse customer portfolio. You will promote digital tools, drive issue resolution, and foster cross-functional collaboration to optimize non-physical and outsourced activities. The role requires strong leadership, 3+ years in logistics CX, and a...

Maersk is seeking an Ocean Customer Experience Team Leader to ensure exceptional service across all customer touchpoints. You will lead and develop the CX team, drive customer satisfaction, resolve escalated concerns, and continuously improve service processes. Based in Pasig City, the role requires 7+ years in CX or related leadership within logistics or...