Sr. IT Operations Engineer

2 weeks ago


Manila, Philippines ECLARO Full time

Senior IT Operations Engineer Location: Philippines (Local Employment Only) Grow your IT career with a global team ECLARO is hiring a Senior IT Operations Engineer with Datadog and AWS experience. ECLARO is an award‑winning professional services firm headquartered in New York City, with operations in the U.S., Canada, UK, Ireland, Australia, and the Philippines. We’re dedicated to providing the Right People to solve business challenges through staffing, outsourcing, and offshoring. Our mission: to help clients drive innovation, automation, and process improvement —and that starts with our people. Provide technical support, configuration, and troubleshooting for core applications — Automation Engine, LifePRO, and EAS Support nightly cycles, including after‑hours incident resolution when needed Design and modify moderately complex automation workflows and batch processes Identify root causes and lead Root Cause Analysis (RCA) meetings Collaborate with business users, IT professionals, and vendors to resolve application issues Manage system requirements, testing, and configuration changes following best practices Contribute to full project lifecycles—from design and development to testing and deployment What You Bring 3–5 years of IT Operations or Application Support experience Hands‑on experience with Automation Engine, AWS Cloud Computing, Datadog Strong troubleshooting and problem‑solving skills Knowledge of IT ecosystems, application security, and network permissions Excellent teamwork and communication skills Be part of a global team that values innovation and excellence Gain career growth through hands‑on projects and global exposure Enjoy a supportive, collaborative environment Long‑term opportunity in a stable, established organization Apply now and be part of ECLARO Philippines , where talent meets opportunity. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Administrative, Information Technology, and Consulting Industries Insurance, IT Services and IT Consulting, and Information Services Referrals increase your chances of interviewing at ECLARO by 2x #J-18808-Ljbffr



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