Accreditations Processor

Overview

Position: Accreditations Processor

Location: Eastwood, Quezon City

Work Setup & Shift: Onsite | Dayshift

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

As an Accreditations Processor, You Will

• Learn about the client’s place in the Australian mortgage home loan market and the meaning and importance of an Accreditation to brokers
• Learn operating systems, including Dynamics, Mercury, CRM, and Outlook
• Process lender and service provider accreditation requests received from brokers
• Check the accreditation form for accuracy and the systems to ensure the broker is active
• Receive various emails, including accreditation forms from brokers, lenders, and staff, to the generic accreditation email
• Update emails received from lenders/brokers in the brokers' Dynamics profile and, in some instances, respond to lenders/brokers
• Process accreditations for over 50 lenders, and each accreditation request and process is different
• Provide additional documents, information, and clarification required by the lenders
• Ensure to update the status and broker ID of the brokers, as well as their documents

• At least 2 years of experience in financial services and forms is required
• Prior experience in customer service
• Must have experience with Dynamics, Mercury, and CRM
• Intermediate skills in Microsoft Outlook, Word, and Excel
• Must possess excellent written, comprehension, and oral skills
• Must have good time management skills and the ability to meet deadlines
• Must have prior experience in processing transaction-based requests

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. We foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds.

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