Support Solutions Representative
2 weeks ago
Job Overview:
We are looking for experienced BPO Agents with Global Distribution System (GDS) experience to handle customer inquiries and deliver high-quality support. Work on-site at our Bridgetowne location and earn up to 33K, plus incentives.
Responsibilities:
Manage incoming customer calls and emails professionally.
Address customer questions, concerns, and service requests.
Ensure accurate and efficient resolution of customer issues.
Utilize GDS tools and other client-specific software to track and manage interactions.
Deliver exceptional service with professionalism, empathy, and expertise.
Qualifications:
At least a High School (old curriculum) or Senior High School (new curriculum) graduate.
Minimum 1 year of BPO international voice experience with Global Distribution System (GDS) experience.
Strong communication and customer service skills.
Willing to work on-site at Bridgetowne.
Why Join Us?
Paid training to help you succeed.
Competitive salary (up to 33K) plus allowances.
Monthly performance incentives for top performers.
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