TELESALES MANAGER

Philippines' Largest & Most Trusted Motorcycle Dealer

Job Description:

1) Shall manage the day-to-day operations of Telesales Staff;

2) Shall drive sales through leadership, coaching and development of the Telesales agents;

3) Shall design and implement sales strategies to drive platform growth.

4) Shall develop & execute dialer call strategy to optimize and maximize contacts to drive sales;

5) Shall prepare, evaluate, and manage day to day operations using data, reports and programs to maximize performance results;

6) Shall actively set weekly and monthly sales quotas.

7) Shall handle escalated customer complaints and preempt potential issues with scalable solutions.

Basic Qualifications:

1) Bachelor’s degree required, preferably in Business or a related field

2) Previous experience working as a Telesales Manager/as a Customer Service Supervisor.

3) Strong managerial and sales skills; proven experience managing teams.

4) Strong presentation, communication, organizational, and problem-solving skills.

5) Highly interested in website design & development as well as digitization.

6) Capable of meeting and/or exceeding sales quotas.

7) Ability to communicate fluently in English, Filipino or Bicolano dialect.