
Financial Reporting Senior Manager
1 day ago
Operations Manager - Pasig, Palawan - Find Human Resources Philippines
WORK FROM HOME. At least 3 years of Account Management and Operations management experience. Industries with heavy client engagement: BPO/Call center; Recruitment/Headhunting Firms; Airlines; Sales/Insurance Firms; Advertising Firms; Shared Services. Job Types: Full-time, Permanent. Salary: Php90,000.00 - Php120,000.00 per month. Benefits include health and life insurance, opportunities for promotion, paid training, pay raise, promotion to permanent employee, and work from home. Schedule: 8 hour shift, Monday to Friday, Night shift. Supplemental Pay: 13th month salary, anniversary bonus, bonus pay, commission pay, overtime pay, performance bonus, quarterly bonus, tips, yearly bonus. Experience: Account Management and Operation Management: 3 years (required).
Experience :
- Account Management and Operation Management: 3 years (required)
Pasig, Palawan
Posted today
WORK FROM HOME. At least 3 years of Account Management and Operations management experience. Industries with heavy client engagement: BPO/Call center; Recruitment/Headhunting Firms; Airlines; Sales/Insurance Firms; Advertising Firms; Shared Services.
- Job Types : Full-time, Permanent
- Salary : Php90,000.00 - Php120,000.00 per month
- Benefits :
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
- Work from home
- Schedule :
- 8 hour shift
- Monday to Friday
- Night shift
- Supplemental Pay :
- 13th month salary
- Anniversary bonus
- Bonus pay
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Tips
- Yearly bonus
- Experience :
- Account Management and Operation Management: 3 years (required)
Pasig, Palawan
Synlink Recruitment
Posted today
Job DescriptionResponsibilities
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff
- Find ways to increase quality of customer service
Requirements and skills
- Proven work experience as Operations Manager or similar role
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organisational skills
- Degree in Business, Operations Management or related field
Salary: Php60,000.00 per month
Schedule: 8 hour shift
Education: Bachelor\'s (preferred)
Experience: Operations Manager in BPO Industry: 1 year (preferred)
Language: English (preferred)
Shift availability: Day Shift (preferred); Night Shift (preferred)
Customer Experience Manager - Night ShiftPasig, Palawan
PSB Technology Services Inc.
Posted today
Job DescriptionResponsibilities
- Lead and manage the Customer Experience team
- Ensure that all post-sales support and processes are covered
- Warranties processing and communication
- Escalation point for customer service questions and concerns
- Plan and conduct customer research and analyze data to identify improvement areas; develop action plans
- Create and execute process improvement initiatives
- Develop and facilitate training programs for the Customer Experience team
- Manage budgets allocated to Customer Experience initiatives
- Track customer feedback and develop strategies to improve overall experience
- Other relevant tasks as assigned
Qualifications
- 7–10 years of relevant experience in customer support management
- Proven track record leading a world-class customer service team with strong CSAT and NPS
- CRM systems knowledge
- Multi-tasking, prioritization, time management
- Analytical and strategic thinking
- Excellent written and verbal English
- Experience with USA customers
- Self-motivated and detail-oriented
- Flexible to changing business needs
- Ability to work under pressure and meet SLAs
- Microsoft Office proficiency
- Amenable to night shift and hybrid work setting at Silver City, Pasig
Benefits
- Health insurance
Experience
- Customer: 7 years (required)
Shift availability
- Night Shift (required)
Pasig, Palawan
Insight Enterprises, Inc.
Posted today
Job DescriptionRequisition Number: 90309
BASIC FUNCTION
Position Overview
What you\'ll do at Insight
- Provide technical expertise in multiple areas, including desktop and networking concepts
- Planning, prioritization, and organizing
- Provide remote support to Windows, MacOS, iOS and Android devices
- Remote support as needed
- Hardware supported: Windows laptops, Macbooks, iPhones/iPads, network edge devices
- Drive learning, results orientation, and teamwork
- Drive change through innovation and process improvement
- Crisis management
- Act as focal point for desktop and network edge resolution
- Build client relations
What you\'ll need
- Undergraduate/Bachelor’s degree in IT or related field
- Solid communication skills
- 3–5 years desktop support experience in enterprise
- Knowledge of Windows, MacOS, and iOS
- Proficiency in network edge device configuration
About Insight
- Founding details and accolades
- Equal opportunity employer statement
Insight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.
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