Telesales Agent

6 days ago

LapuLapu, Philippines cc1 SOLTERAL TRAVEL AND TOURS INC. Full time

Responsibilities

  • Contact potential and existing customers to promote travel packages and services.
  • Understand customer travel needs and provide customized recommendations.
  • Handle inquiries, provide detailed information, and answer customer questions.
  • Persuade customers to book travel services, tours, or packages.
  • Maintain an updated database of customer interactions and bookings.
  • Achieve daily, weekly, and monthly sales targets.
  • Provide exceptional customer service and follow up on post-sale requirements.
Qualifications
  • Proven experience in telesales, preferably in the travel and tourism industry.
  • Strong communication and persuasion skills.
  • Knowledge of popular travel destinations and packages.
  • Proficiency in CRM tools and basic computer applications.
  • Ability to meet targets and handle objections professionally.
  • A positive attitude and resilience to deal with customer rejections.
  • Availability to work flexible hours as needed.
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