Live Operations Specialist

3 weeks ago

Quezon City, Philippines Avante Digital Solutions Full time

2 days ago Be among the first 25 applicants Direct message the job poster from Avante Digital Solutions Key Responsibilities Live Operations & Technical Management Oversee all aspects of daily live stream operations across multiple brands and platforms, ensuring broadcasts start and end on time and adhere to quality standards. Must be proficient in using and configuring OBS (Open Broadcast Software) for scene management, source configuration, and output encoding. Serve as the first line of defense for technical issues during live streams (e.g., video/audio quality, connectivity, software failures). Must be able to rapidly diagnose and troubleshoot problems under pressure and implement immediate fixes. Manage and maintain the technical health of live streaming equipment and software, performing regular checks and updates. Coordinate with technical support or platform providers to resolve complex, recurring issues. Scheduling & Host Management Develop, manage, and strictly maintain the comprehensive live host schedule for all brands, ensuring full coverage and optimized broadcast times. Act as the primary contact for live hosts regarding scheduling changes, technical requirements, and broadcast readiness. Enforce punctuality and adherence to the established schedule for all live hosts. Coordinate with Brand Managers to adjust schedules based on performance, events, or marketing initiatives. Data Management & Reporting Collect, organize, and manage data related to live stream performance, including viewership, engagement, stream duration, and technical incidents. Generate regular (daily/weekly) reports on live stream metrics, technical stability, and host adherence to schedule. Identify trends and provide data-driven recommendations to improve live stream quality, efficiency, and reach. Qualifications Deep technical proficiency and hands-on experience with OBS (Open Broadcast Software) . Familiarity with other streaming software (e.g., Streamlabs, vMix) is a plus. Proven technical aptitude: Strong comfort with live streaming software and platform-specific backend tools (e.g., Facebook Live, YouTube Studio, Twitch). Strong troubleshooting skills: Ability to quickly isolate the root cause of technical issues (network, hardware, software) and implement effective solutions in real-time. Exceptional organizational skills: Must be meticulous, detail-oriented, and capable of managing complex, constantly shifting schedules for multiple entities. Strict time management: Demonstrated history of enforcing and adhering to rigid deadlines and schedules. Excellent communication skills, both written and verbal, for coordinating with hosts and writing technical reports. Interested? Kindly email us your resume at Seniority level Entry level Employment type Full-time Job function Management and Manufacturing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Avante Digital Solutions by 2x Get notified about new Operational Specialist jobs in Quezon City, National Capital Region, Philippines . #J-18808-Ljbffr

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