Technical Support Professional-AMS

2 weeks ago


Quezon City, Philippines Risewave Consulting Inc. Full time
Technical Support: Application Support Engineer needs to have at least a working knowledge of database management, multiple operating systems and multiple programming languages. Perform, and manage Low to Medium production (Technical) support tasks and activities that require good subject matter knowledge regarding application, and its functionality along with the key technology using which the application is developed (e.g., incident, change, problem management, controls, monitoring production processing) and ITIL framework, as defined in the Standard Operating Procedure manual. Escalate to next level (L2 / L3) depending on the complexity of the incident / problem.

L2 Technical Support: Perform, and manage Medium to Complex production (Technical) support tasks and activities that require in-depth subject matter knowledge regarding application, and its functionality along with the key technology using which the application is developed (e.g., incident, change, problem management, controls, monitoring production processing) and ITIL framework, following the Standard Operating Procedure manual and escalate to L3 depending on the complexity of the incident / problem.

Required Technical and Professional Expertise:

Graduate of any 4 year course
At least 2 years Technical Support Experience
Amenable to report on site in Quezon City (UP Ayala Technohub)
Amenable to any shift schedule
Amenable for a Fixed Term – Long Term employment

  • Quezon City, Philippines Risewave Consulting Inc. Full time

    Technical Support: Application Support Engineer needs to have at least a working knowledge of database management, multiple operating systems and multiple programming languages. Perform, and manage Low to Medium production (Technical) support tasks and activities that require good subject matter knowledge regarding application, and its functionality along...


  • Quezon City, Philippines Risewave Consulting Inc. Full time

    Technical Support: Application Support Engineer needs to have at least a working knowledge of database management, multiple operating systems and multiple programming languages. Perform, and manage Low to Medium production (Technical) support tasks and activities that require good subject matter knowledge regarding application, and its functionality along...


  • Quezon City, National Capital Region, Philippines Risewave Consulting Inc. Full time

    Technical Support: Application Support Engineer needs to have at least a working knowledge of database management, multiple operating systems and multiple programming languages. Perform, and manage Low to Medium production (Technical) support tasks and activities that require good subject matter knowledge regarding application, and its functionality along...


  • Quezon City, National Capital Region, Philippines Santaisabel Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Representative to join our team at Santaisabel. As a Technical Support Representative, you will be responsible for handling all incoming phone calls with courtesy and professionalism.


  • Quezon City, National Capital Region, Philippines Recruitment INC. Full time

    Recruitment INC. is seeking a Technical Support Professional to join our team.As an IT Technician, you will be responsible for setting up and configuring servers, workstations, computers, and peripheral devices to meet our organization's needs.You will also be responsible for troubleshooting technical issues, repairing or replacing parts as needed, and...


  • Makati City, National Capital Region, Philippines AMS Full time

    We are seeking a talented Executive Director of Recruitment Operations to join our team at AMS. This role is an opportunity for you to play a critical part in shaping the future of our organisation by developing and implementing innovative strategies that support our business objectives.The successful candidate will be responsible for leading a single global...

  • Technical Support

    2 weeks ago


    Quezon City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech is looking for a: #TechnicalSupport #ApplicationSupport Technical Support (Application Maintenance Support) Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Salary is up to 25,000 gross Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience...


  • Baguio City, Cordillera, Philippines STRADCOM Corporation Full time

    **Job Description:** Technical Support ProfessionalAbout the Position:STRADCOM Corporation is seeking a talented Technical Support Professional to join our team. As a Technical Support Professional, you will provide exceptional technical support to our clients nationwide and collaborate with cross-functional teams to deliver high-quality...


  • Mandaluyong City, National Capital Region, Philippines Emerson Electric Full time

    Job SummaryWe are seeking a highly skilled and motivated Technical Support Engineer to join our team at Emerson Electric. As a key member of our global organization, you will be responsible for providing expert technical support and services to our customers worldwide.Your primary focus will be on troubleshooting complex technical issues related to our...


  • Angeles City, Central Luzon, Philippines Network Coverage Full time

    About the Job:We are seeking an experienced Technical Support Professional to join our team of highly skilled IT professionals.The successful candidate will be responsible for providing top-notch technical support to clients, resolving complex issues, and ensuring seamless service delivery.


  • Makati City, National Capital Region, Philippines AMS Full time

    We are looking for a visionary Director of HR Operations and Strategy to join our team at AMS. In this role, you will drive operational excellence by developing and implementing innovative strategies that support our business objectives.The ideal candidate will have extensive experience in managing global/multi-geographical teams and stakeholders, with a...


  • Quezon City, Philippines Nityo Infotech Full time

    Salary is up to 25,000 gross Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience — Proven ability to resolve a wide range of client issues, including billing, account, and technical concerns. — Expertise in...

  • Technical Support

    2 weeks ago


    Quezon City, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech is looking for a: #TechnicalSupport #ApplicationSupport Technical Support (Application Maintenance Support) Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Salary is up to 25,000 gross Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience...


  • Makati City, National Capital Region, Philippines AMS Full time

    We are looking for a highly skilled Global Head of Administration Services to lead our Administration Centre of Excellence. As a trusted advisor, you will drive operational excellence by developing and implementing innovative strategies that support our business objectives.The ideal candidate will have extensive experience in managing...


  • Quezon City, Philippines Nityo Infotech Full time

    Salary is up to 25,000 gross Location: UP Technohub, Quezon City (Hybrid, 3 days onsite) Schedule: 4 pm - 1 am Qualifications: — Obtained a Bachelor's Degree — At least 6 months to 1 year of relevant working experience — Proven ability to resolve a wide range of client issues, including billing, account, and technical concerns. — Expertise in...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Salary is up to 25,000 grossLocation: UP Technohub, Quezon City (Hybrid, 3 days onsite)Schedule: 4 pm - 1 amQualifications:— Obtained a Bachelor's Degree— At least 6 months to 1 year of relevant working experience— Proven ability to resolve a wide range of client issues, including billing, account, and technical concerns.— Expertise in...


  • Taguig City, Philippines RecruiterPH Full time

    Job Description Responsibilities: Provide first-level technical support and issue resolution. Assist users in account provisioning, password management, and access requests. Collaborate with the IT team to manage user identities, access privileges, and permissions across various systems and applications. Troubleshoot and resolve IAM/AM-related...


  • Quezon City, National Capital Region, Philippines Nityo Infotech Full time

    Salary is up to 25,000 grossLocation: UP Technohub, Quezon City (Hybrid, 3 days onsite)Schedule: 4 pm - 1 amQualifications:— Obtained a Bachelor's Degree— At least 6 months to 1 year of relevant working experience— Proven ability to resolve a wide range of client issues, including billing, account, and technical concerns.— Expertise in...


  • Makati City, National Capital Region, Philippines AMS Full time

    Job DescriptionThis is a dynamic and challenging role within the Recruitment Administration team. As an Administrative Support Specialist, you will be responsible for providing exceptional support to our recruitment team. This includes managing account-specific administration activities such as CV capturing, requisition management, interview scheduling, help...


  • Cebu City, Central Visayas, Philippines Eteam Full time

    At Eteam, we are looking for a highly skilled and experienced Technical Support Professional to join our team. In this role, you will be responsible for providing technical assistance and support to our users.Job DescriptionWe are seeking a Customer Service Representative with excellent communication skills and a strong passion for helping others. As a...