Director Of Operations For Pooling Purposes Only

Director Of Operations For Pooling Purposes Only Job Description TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride‑sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty‑three locations across twelve countries, which includes the Philippines, India, and the United States. What We Offer At TaskUs, we prioritize our employees’ well‑being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee’s career within TaskUs. As Director Of Operations, You Will Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. Maintain an open line of communication between staff and senior management. Manage and staff the operations assigned. Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. Develop individual and team goals and implement plans to carry out objectives. Guide the Operations Managers in meeting all team & individual goals. Ensure compliance with all established policies and procedures. Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures. Requirements At least 10 years of experience in the related field preferably senior level with a large span specializing in BPO Operations and Management or equivalent. Capable of building and maintaining client relationship is required for this role. Managed at least 1,000 FTEs and who has strong computer skills especially in using Google Suite applications. Proven track record of meeting and delivering targets. Excellent communication skills, both verbal and written. This person must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude. How We Partner To Protect You TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. Application We invite you to explore all TaskUs career opportunities and apply through the following URL: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Job Details Role Level: Director Work Type: Full‑Time Country: Philippines City: Antipolo Calabarzon Company Website: Requisition ID: R_2511_15490_0 Posted At: Fri Nov :00:00 GMT+0000 (Coordinated Universal Time) #J-18808-Ljbffr