IoT Application Support Specialist

3 weeks ago

Makati, Philippines Cartrack Full time

IoT Application Support Specialist (API integration) Cartrack Makati, National Capital Region, Philippines Job Responsibilities Providing technical support to teams within the organization when required Resolving customer enquiries or issues upon escalation from internal and external sources, ensuring proper follow‑up to final closure Maintaining and updating technical documents and procedures Identifying and resolving system issues Performing daily system monitoring, verifying integrity and availability of Cartrack’s application Performing daily post‑installation/QA validation Reviewing system and application logs for remote diagnostic of field devices Providing training and assistance to users of Cartrack application systems Providing on‑site field support and installation Verifying completion of scheduled jobs Internal IT support Job Requirements Diploma or degree in Electrical, Electronic and Telecommunications Engineering with outstanding academic performance or equivalent industry experience Minimum 3 years of experience in the IT service industry Proficient in English Excellent communication and interpersonal skills Hands‑on and a positive attitude Technically independent with good initiative Strong analytical problem‑solving skills with an out‑of‑box approach in providing solutions Willing to work onsite in Makati City and can do field work from time to time #J-18808-Ljbffr

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