Immigration Consultant

-Assisting clients on their Australia visa applications
-Communicating and consulting clients on their eligibility for Australia visa
programs
-Working with clients to obtain relevant documentation and information
to fulfil the requirements of the visa programs
-Monitoring and communicating the progress of clients’ application status
and ensuring all documents are valid and/or updated
-Respond to client queries promptly during the application process
-Taking ownership of clients’ applications from initiation to visa outcome
-Submission of clients’ applications with accurate and complete
information and documentation in a timely manner
-Communicating with and submission of applications to Australia
immigration authority and professional bodies relevant to the visa
programs
-Be the subject matter expert in Australia visa programs
-Continuous research on Australia migration policies and assessing the
impact to the company and clients
-Maintaining the company’s data library for seamless retrieval and
reference to client files
-Manage client complaints and feedback in an expeditious manner with
the goal of client satisfaction in the company’s service standards

---