Project Manager
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Location: Remote (Asia Time Zone Preferred)
About the Role
We’re looking for a highly organized, proactive, and detail-oriented Project Manager to join our
growing team at Paking Duck, a fast-moving packaging company supporting modern DTC
brands. This role is client-facing and cross-functional, bridging communication between clients,
our operations team, and partner factories to ensure a smooth production and delivery process.
Responsibilities
Client Relationship Management
- Serve as the key point of contact for assigned clients
- Understand client needs and provide tailored packaging or shipping solutions
- Set clear expectations on pricing, timelines, and deliverables
- Gather feedback to improve client experience
Project & Order Management
- Own project timelines and ensure smooth sampling, production, and delivery
- Coordinate with internal teams and factories for execution
- Monitor quality control processes and monitor issues
Quotations & Reporting
- Generate and update quotes and documentation
- Track margin opportunities and client profitability
- Maintain project trackers and Lark dashboards
Cross-Department Coordination
- Work closely with Logistics, Social Media, and Factory teams
- Translate client briefs into actionable steps for suppliers
- Attend internal meetings and manage follow-ups
Email & Communication Management
- Prioritize and manage email communication with clients and suppliers
- Maintain up-to-date records in our project management systems (Lark)
Requirements
- Excellent communication and client-handling skills
- Strong project management skills and attention to detail
- Tech-savvy and quick to learn new tools and systems
- Business acumen and a proactive problem-solving mindset
- Familiarity with supply chain, logistics, or DTC/e-commerce brands a plus
- Proficiency in English (Mandarin is a bonus)
- Ability to thrive in a fast-paced, remote environment
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