Trust and Safety Specialist

1 day ago

Manila, Philippines IntouchCX Full time

IntouchCX Manila, National Capital Region, Philippines Trust & Safety Specialist IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. About The Job We’re hiring a Trust & Safety Specialist to own and scale our fraud prevention, risk operations, and dispute workflows. You’ll be our first dedicated hire in this space, setting strategy while handling day-to-day reviews, incidents, and system improvements. As a Trust & Safety Specialist, You Will… Review and take action on flagged accounts using our internal purchase “bucket” system. Investigate fraud using Stripe data, site activity, and purchase history. Manage payment disputes/month and improve win rate. Improve workflows for handling fraud, escalations, and customer outreach. Partner with CX and Product to prevent abuse and reduce risk. Track trends and build dashboards, policies, and response playbooks. As a Trust & Safety Specialist, You Need… 4+ years in Trust & Safety, Risk, Fraud Operations, or Payments. Strong experience with fraud detection, chargebacks, and dispute resolution. Hands‑on, systems‑minded, and comfortable owning problems end‑to‑end. Great communicator and calm under pressure. Experience with tools like Stripe Radar, Sift, Kount, or custom rules engines. Familiarity with chargeback platforms or high‑volume CX environments. Basic SQL or operational analytics skills. Location: Manila, Philippines Employment Type: Full‑time Seniority Level: Mid‑Senior level #J-18808-Ljbffr

  • Operations Specialist, Trust

    3 days ago

    Manila, Philippines BandLab Technologies Full time

    Operations Specialist, Trust & Safety Department: Community Employment Type: Full Time Location: Manila, Philippines Compensation: ₱70,000 - ₱90,000 / month Description We are looking for a detail-oriented and proactive Operations Specialist to join our Trust & Safety team. You will play a key role in maintaining the integrity of our platform by...

  • Trust & Safety Specialist (Philippines)

    2 weeks ago

    Manila, National Capital Region, Philippines Kasa Full time $40,000 - $50,000 per year

    About KasaKasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to...

  • Trust & Safety Specialist (Philippines)

    1 week ago

    Manila, National Capital Region, Philippines Kasa Full time $40,000 - $50,000 per year

    About KasaKasa is the leading tech-enabled hotel and apartment hotel brand and manager. Kasa has built a hospitality operating system that fundamentally improves the profitability of hospitality assets while delivering a high quality, digitally forward experience to guests. We partner with owners of multifamily and boutique hospitality properties to deliver...

  • Program Manager

    2 weeks ago

    , Metro Manila, Philippines Thumbtack Full time

    Join to apply for the Program Manager - Trust and Safety role at Thumbtack 1 day ago Be among the first 25 applicants Join to apply for the Program Manager - Trust and Safety role at Thumbtack Thumbtack helps millions of people confidently care for their homes.Thumbtack is the one app you need to take care of and improve your home — from personalized...

  • Operations Specialist, Trust

    1 week ago

    Manila, National Capital Region, Philippines BandLab Technologies Full time ₱70,000 - ₱90,000

    Operations Specialist, Trust & SafetyDepartment: CommunityEmployment Type: Full TimeLocation: Manila, PhilippinesCompensation: ₱70,000 - ₱90,000 / monthDescription We are looking for a detail-oriented and proactive Operations Specialist to join our Trust & Safety team. You will play a key role in maintaining the integrity of our platform by supporting...

  • Operations Specialist, Trust

    2 days ago

    Manila, National Capital Region, Philippines BandLab Technologies Full time ₱840,000 - ₱1,080,000 per year

    Operations Specialist, Trust & SafetyDepartment: CommunityEmployment Type: Full TimeLocation: Manila, PhilippinesCompensation: PHP 70,000 - PHP 90,000 / monthDescriptionWe are looking for a detail-oriented and proactive Operations Specialist to join our Trust & Safety team. You will play a key role in maintaining the integrity of our platform by supporting...

  • Head of Operations

    3 weeks ago

    Manila, Philippines REBEL Full time

    REBEL Manila, National Capital Region, Philippines Head of Operations – Trust & Safety We’re looking for a highly motivated Head of Operations with a focus on Trust & Safety to work directly with the founders and our teams to manage operations for REBEL’s team of Wellbeing & Resiliency Coaches. You will be responsible for the day‑to‑day operations...

  • Safety Specialist

    4 weeks ago

    Manila, Philippines AboitizPower Full time

    Join to apply for the Safety Specialist role at AboitizPower The position holder assists the SHES Manager in administering plans related to Safety and Security to meet and improve the safety performance of all ARI Renewable projects and facilities. The position holder also ensures the implementation of OSH programs are in compliance with the government...

  • Safety Specialist

    14 hours ago

    Manila, National Capital Region, Philippines De La Salle University Full time ₱900,000 - ₱1,200,000 per year

    The Safety Specialist is responsible for assisting the Director of the Safety Office in overseeing the department's operations, implementation of policies and manuals, and is accountable for ensuring compliance with the safety and health standards and other laws pertaining/relating to safety and health.Qualifications:A graduate with a Bachelor's degree in...

  • Assoc Specialist, Data Ops

    2 days ago

    Manila, National Capital Region, Philippines Northern Trust Full time ₱60,000 - ₱120,000 per year

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring...