Senior Customer Experience Advocate

2 days ago

pasig, metro manila, Philippines BOLDR PH, INC. Full-time ₱720,000/year

Boldr PH, INC. is seeking a Senior Customer Advocate to interact with customers across SMS, email, chat, and phone, resolving inquiries and enhancing satisfaction. You will collaborate with internal teams to address issues and continuously improve the customer experience.

Ideal candidates have 3+ years in customer support, experience with SaaS products, and strong communication skills. The role requires adaptability in a fast-paced environment and availability for US business hours, with