Senior Customer Service Team Leader

5 days ago

davao city, davao region, Philippines IBEX Global Solutions (Philippines) Inc. Full-time ₱670,000 Contract

IBEX Global Solutions (Philippines) Inc. is seeking a Team Manager to lead the account team, drive performance, and ensure service levels are met while maintaining high-quality call handling. This role emphasizes strong leadership and process discipline to deliver exceptional customer experiences.

You will motivate staff, coordinate activities, and implement improvements that enhance efficiency and client satisfaction across the contact center operations in the region.