Top BPO in the Philippines Customer Service Rep

4 weeks ago


Cebu City, Central Visayas, Philippines RecruiterPH Full time
Cebu

RESPONSIBILITIES:

Provide exceptional customer support experience through multiple communication channels (email, phone, chat)

Develop an expert understanding of our platform and how each customer is unique and learn how to efficiently apply that knowledge to provide them the support they need and anticipate future questions

Provide cutting-edge service in a friendly, confident, and knowledgeable manner

Ensuring customer requests are handled in an appropriate and timely manner

QUALIFICATIONS:

At least second-year college level, with 1-year BPO experience is preferable.

Excellent English communication skills

Good customer service, multi-tasking, and problem-solving skills

Experience in receiving Inbound calls and performing Outbound Calls

ABLE TO START ASAP

Able to WORK ON SITE

DAVAO

RESPONSIBILITIES:

Provide Exceptional Customer Support Experience Through Multiple Communication Channels (Email, Phone, Chat)

Develop An Expert Understanding Of Our Platform And How Each Customer Is Unique And Learn How To Efficiently Apply That Knowledge To Provide Them The Support They Need And Anticipate Future Questions

Provide Cutting-Edge Service In A Friendly, Confident, And Knowledgeable Manner

Ensuring Customer Requests Are Handled In An Appropriate And Timely Manner

QUALIFICATIONS:

At Least Second-Year College Level, With 1-Year BPO Experience Is Preferable.

Excellent English Communication Skills

Good Customer Service, Multi-Tasking, And Problem-Solving Skills

Experience In Receiving Inbound Calls And Performing Outbound Calls

ABLE TO START ASAP

Able To WORK ON SITE

  • Cebu City, Central Visayas, Philippines EXL Service Philippines, Inc. Full time

    Assistant Vice President with BPO Insurance (US) Experience (Cebu Site)Assistant Vice President with BPO Insurance (US) Experience (Cebu Site)Life and Annuities Insurance Exposure in a BPO Setting is required.Role SummaryThe Vice President of Operations will drive strategic leadership and operational delivery for life and annuities insurance programs. This...


  • Cebu City, Central Visayas, Philippines beBee Careers Full time

    BPO Agent PositionProviding top-notch customer service to clients via phone or other communication channelsResolving customer complaints and issues in a timely and professional mannerWorking collaboratively with colleagues to achieve team goals and objectivesThe ideal candidate will possess strong communication skills, a positive attitude, and the ability to...


  • Iloilo City, Western Visayas, Philippines RecruiterPH Full time

    Education: HS GraduateBPO experience Requirement: At least 1 year BPO experience, preferably with experience in Banking / Financial accountsProcess:·Invite candidates to walk in once cleared with SR profile.·HR Interview·Voice Assessment and/or SVAR·Ops Interview·Job Offer for Same day selects.·Onboarding if candidates are available to start same day.


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    1 month ago Be among the first 25 applicantsResponsibilitiesJob DescriptionHandle complaints, provide appropriate solutions, and alternatives within the time limits.Manage large amounts of incoming calls.Follow communication procedures, guidelines, and policies.Resolve product or service problems by clarifying customers' complaints.Select and explain the...


  • Iloilo City, Western Visayas, Philippines RecruiterPH Full time

    Education: HS GraduateBPO experience Requirement: At least 1 year BPO experience, preferably with experience in Banking / Financial accountsProcess:·Invite candidates to walk in once cleared with SR profile.·HR Interview·Voice Assessment and/or SVAR·Ops Interview·Job Offer for Same day selects.·Onboarding if candidates are available to start same day.


  • Cebu City, Central Visayas, Philippines Gratitude Philippines Full time

    We are seeking a skilled professional to fill the role of Insurance Account Representative at gratitude-philippines. This position requires a unique blend of insurance industry knowledge and customer service expertise.Key Responsibilities:To accept and process insurance claims in a timely and efficient mannerTo maintain accurate records and reports of all...


  • Cebu City, Central Visayas, Philippines The HIRD- Philippines Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from The HIRD- PhilippinesJob Responsibilities of a Senior Talent Acquisition Specialist:Self-source applicants for high volume/bulk hiring accounts for BPO clients.Discover and apply creative sourcing methods (paid and unpaid) to ensure ample applications.Prescreen applicants for...


  • Cebu City, Central Visayas, Philippines beBee Careers Full time

    We are looking for a talented individual to fill our Customer Service Representative role. This position requires excellent communication skills, a strong work ethic, and a willingness to learn.Our ideal candidate will have at least 6 months of BPO experience and be comfortable working on-site. They should also be proficient in English and possess good...


  • Cebu City, Central Visayas, Philippines beBee Careers Full time

    Customer Service RepresentativeIndustry: Business Process OutsourcingLocation: Cebu City, PhilippinesJob Type: Full-time, Hybrid Work Set-upSalary: PHP 35,000 aboveThe ideal candidate will be responsible for communicating with client customers via voice to help resolve issues. This includes reviewing and monitoring progress to ensure success, constantly...


  • Tarlac City, Central Luzon, Philippines Career Ways Full time

    Responsibilities Ability to handle high call volumes of both incoming and outbound calls/emails from BPO customers. Maintaining a personal and professional service and ensuring to have open communication with your team members offshore and onshore. Accurately document customer interactions and update records in the CRM system. Resolve customer complaints and...