Key Account Manager – Integrated Healthcare Solutions

Job Title: Key Account Manager – Integrated Healthcare Solutions (Mindanao)

Location: Mindanao

Employment Type: Full-Time

Position Summary

The Key Account Manager (KAM) – Integrated Healthcare Solutions will lead business development, territory expansion, and account retention across major public and private healthcare systems throughout Mindanao. This role is responsible for driving revenue through high-value, long-term contracts that bundle medical equipment with manpower clinical support services. The KAM will navigate complex decision-making units—including C-Suite executives, clinical leads, and government procurement boards—to position our total service-and-equipment model across the region.

Key Responsibilities

• Key Account & Territory Strategy: Formulate and execute comprehensive account strategies for top-tier hospital networks and regional health systems across the entire Mindanao region.

• Integrated Solution Selling: Position bundled hardware-and-service agreements by presenting total cost of ownership (TCO), risk reduction, and operational ROI to hospital administration and financial officers.

• C-Suite & Stakeholder Alignment: Cultivate deep, long-term relationships with Hospital Presidents, Medical Directors, Department Chiefs, Biomedical Heads, Technical Working Groups (TWG), and Bids and Awards Committees (BAC).

• Tender & Public Bidding Execution: Direct the end-to-end bidding process for government healthcare projects across Mindanao, ensuring full compliance with technical equipment specs and Service Level Agreement (SLA) requirements.

• Contract Lifecycle & Service Oversight: Oversee ongoing account performance, working closely with clinical support and technical service teams to ensure uptime, service SLA compliance, and contract renewal.

• Market & Competitor Intelligence: Track healthcare capital budgets, competitor service models, and regional health initiative funding across Mindanao to identify growth opportunities.

What We’re Looking For

• Education: Bachelor’s Degree (Life Sciences, Nursing, Biomedical Engineering, or Business Administration preferred). Undergraduates are welcome to apply , provided they meet the required professional experience.

• Experience: At least 3-5+ years of proven key account management experience in medical devices, capital equipment, or managed healthcare services. (Non-negotiable)

• Solution-Selling Expertise: Strong background in selling multi-year service agreements, equipment leasing, or complex bundled solutions (hardware + clinical services/manpower) rather than simple transactional product sales.

• Local Healthcare Network: Existing network of contacts within public and private hospital circuits across Mindanao.

• Mobility & Licensing: Must possess a valid Philippine driver’s license and be willing to undergo extensive field travel across Mindanao.

• Compliance & Background Check: Must be willing to consent to a comprehensive background check (including employment verification, medical clearance, and NBI/police clearance).

Key Performance Indicators (KPIs)

• Key Account Revenue Target & Multi-Year Contract Value (TCV)
• Annual Recurring Revenue (ARR) from Service Contracts
• Account Retention & Contract Renewal Rates
• Gross Margin Contribution & SLA Compliance Adherence