Shopify Administrator

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable, responsible businesses experienced in remote hires and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have offshore team-building experience and aim to help businesses leverage global talent.

We are hiring a detail-oriented and tech-savvy Shopify Administrator to support the backend operations and content management of a growing e-commerce brand. The ideal candidate is highly organized, analytical, and experienced in managing day-to-day tasks in Shopify. Youll be responsible for ensuring clean product data, accurate listings, smooth launches, and performance trackingplaying a key role in keeping the storefront optimized and running efficiently.

Manage product uploads on Shopify, including SKUs, descriptions, tags, images, and alt text

Maintain and update product kits, bundles, personalization options, and custom fields

Perform regular quality checks across desktop and mobile to ensure a smooth UX

Monitor and report bugs, site issues, or design gaps

Maintain an organized image drive and product attribute tracker (e.g., Airtable)

Support product launches and seasonal collection updates

Create and manage UPC codes and Shopify metafields

Pull and analyze sales data to support merchandising and marketing teams

Generate reports on KPIs like site performance, conversions, returns, and A/B test outcomes

QA shipping invoices, check 3PL SLA compliance, and report fulfillment performance

Set up and track promo codes and sales campaigns

Monitor reviews and customer feedback for trends and insights

Shopify

Loop Returns

Airtable

Daasity and other analytics tools

Slack

Zoom

Project Management tools

3PL WMS or related fulfillment systems

At least 3-5 years of freelancing experience

Strong background in e-commerce operations and product data management

Advanced spreadsheet/reporting skills and analytical mindset

Experience with Shopify backend and apps

Strong written and verbal English communication skills

Highly organized and proactive with excellent attention to detail

Fast learner with new tools and platforms

Prior experience with direct-to-consumer (DTC) or US-based e-commerce brands is a plus