Mortgage Loan Processor
3 weeks ago
Key Responsibilities:
• Loan Application Management: Collect and review loan applications and supporting documents to ensure completeness and accuracy.
• Financial Verification: Obtain and verify necessary financial information, including income, assets, and credit reports.
• Compliance Review: Ensure all loan applications comply with Australian lending regulations and guidelines.
• Communication: Act as a liaison between borrowers, underwriters, mortgage aggregators, and other stakeholders to facilitate the loan approval process.
• Aggregator Coordination: Work closely with mortgage aggregators to submit loan applications, track progress, and resolve any issues that arise.
• Documentation: Prepare and submit loan files to mortgage lenders and banks for approval.
• Follow-Up: Track and follow up on loan applications to ensure timely processing and approval.
• Problem Resolution: Address and resolve any issues or discrepancies that arise during the loan processing stage.
• Client Support: Provide exceptional customer service to borrowers, answering their questions and guiding them through the loan process.
Qualifications:
• Experience: Proven experience in mortgage loan processing, preferably with Australian mortgage experience.
• Knowledge: Strong understanding of Australian mortgage lending regulations and guidelines.
• Skills: Excellent analytical, communication, and organizational skills. Proficiency in mortgage processing software and Microsoft Office Suite.
• Strong understanding of mortgage underwriting processes and loan types.
Preferred Attributes:
• Attention to detail: High level of accuracy in reviewing and processing loan applications.
• Problem-solving: Ability to address and resolve issues efficiently.
• Client-oriented: Strong focus on providing excellent client service.
• Time management: Ability to manage multiple tasks and meet deadlines.
• Ethical standards: Commitment to maintaining confidentiality and integrity in all dealings.
Tools and Software:
• Loan Processing Software: Experience with software such as Calyx Point, Encompass, or similar platforms.
• CRM Systems: Proficiency in using CRM systems like Quickli, Salestrekker, Mercury to track and manage client interactions.
• Aggregator Platforms: Familiarity with mortgage aggregator platforms such as AFG, Connective, SFG or PLAN Australia.
Work Environment:
• Remote work: Ability to work remotely with clients and stakeholders across Australia.
• Collaborative team: Work closely with a team of mortgage professionals and support staff.
• Continuous learning: Opportunities for professional development and staying updated with the latest mortgage lending regulations and software.
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