Night-Shift Quality Manager — BPO QA Leader

18 hours ago

muntinlupa, metro manila, Philippines TASQ Staffing Solutions Full-time ₱1 Contract

TASQ Staffing Solutions is seeking a Quality Manager for a night shift onsite role in Pasay/Alabang. The ideal candidate has 6-8 years in BPO and at least 3 years in QA leadership, with strong skills in quality tools, RCA, and CSAT/NPS metrics.

Experience in insurance QA is preferred, and the candidate should be adept at deploying quality frameworks during transitions and capable of driving improvements across processes and teams.