Clinical Outreach

1 week ago

Southern Manila District, Philippines RDI Full time
About the Role

RDI is a fast-moving clinical research company working on high-impact diagnostics trials. We’re looking for asystems-minded operator to own and run our site outreach campaigns — identifying the right doctors, building precision-targeted lead lists, and running outreach end to end.

You’ll also manage and coach a support team (starting with one coordinator), improve our execution systems, and make sure outreach runs without the founder’s direct involvement. This is a high-trust, high-autonomy role with real impact.

Your Responsibilities
  • Design and execute doctor outreach campaigns for clinical trial site activation
  • Research and filter doctors using tools like ChatGPT, Google, NPI Registry, Definitive, etc.
  • Use clinical judgment and U.S. standard of care research to identify the right specialists and exclude poor fits (e.g. distinguishing PICU from adult ICU)
  • Build targeting frameworks using CPT, ICD-10, and claims logic
  • QA all lists before launch — ensure quality, specialty match, and targeting precision
  • Create SOPs and research playbooks to standardize repeatable outreach
  • Write and iterate outreach emails (with ChatGPT or original writing) that drive replies
  • Manage outreach coordinator(s) — assign work, check quality, and coach improvement
  • Run email sequences in Mixmax or similar tools
  • Triage replies and hand off to the PM or Medical Director for NDA and qualification
  • Track outreach performance in Airtable or CRM
  • Continuously improve the system — spot issues, propose fixes, and implement improvements
Who You Are
  • You’ve run high-context outreach campaigns in healthcare, clinical research, or healthtech
  • You understand how doctors actually work — how specialties function, how referrals happen, how the U.S. system delivers care
  • You know how to reverse-engineer who’s seeing the right patients, and how to filter them
  • You’re systems-driven — you build playbooks, workflows, and logic trees
  • You’re capable of managing junior staff (coordinators, VAs, SDRs) and getting the best out of them
  • You’re excellent at written communication and can write persuasive outreach copy
  • You’re comfortable in Airtable, ChatGPT, Mixmax, and using Google Sheets or lightweight CRMs
  • You spot failure patterns early and fix them before they escalate
  • You don’t wait to be told what’s broken — you fix things proactively
Tools You’ll Use
  • Airtable
  • Mixmax
  • ChatGPT
  • Google Search / NPI Registry / Definitive Healthcare
  • Seamless.AI / Apollo
  • Google Sheets
  • Notion
  • Slack
  • Salesforce
What Success Looks Like (First 60–90 Days)
  • You’ve built and launched 3+ clean campaigns without founder input
  • No more errors like wrong specialties or zero-reply campaigns
  • Your lists are 95%+ accurate and quality-controlled before any email goes out
  • Study Startup Manager is delivering under your guidance and not escalating minor issues
  • You’ve built SOPs that others can follow and started optimizing response rates
  • The CEO is out of the weeds and focused on strategy — because you own execution
Benefits
  • 13th Month Pay
  • Service Incentive Leave
  • Vacation/Sick Leave
  • SSS Contributions
  • PhilHealth Contributions
  • Pag-IBIG Fund Contributions
  • Maternity Leave (for qualified female employees)
  • Paternity Leave (for qualified male employees)
  • HMO (Principal - Day)
  • Salary: competitive, commensurate with skills and years of experience
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