Work At Home Agent In Baguio

2 weeks ago

Cavite City, Philippines Buscojobs Full time

Overview

Our Customer Service Representatives are vital members of our company. You will field customer inquiries and provide solutions that help create excellent customer experiences. You will have the chance to work in a highly collaborative and engaging environment that provides dynamic interactions with different cultures as well as opportunities to grow your potential and develop your career.

Responsibilities
  • Provide excellent customer service through active listening
  • Work with confidential customer information in a secure manner
  • Aim to resolve issues on the first call by being proactive
  • Adequately communicate with customers
Qualifications
  • Filipino citizen or with equivalent legal status
  • Proven oral and written English communication skills
  • Strong logic and problem-solving skills
  • Availability to work in various shifts
  • Skill in using Windows operating systems
  • Organization and work prioritization skills
  • TP BGIO
Job Types

Full-time, Permanent

Salary

Php21,000.00 - Php22,000.00 per month

Benefits
  • Flextime
  • Paid training
  • Pay raise
Schedule
  • 8 hour shift
  • Shift system
Supplemental Pay
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Performance bonus
  • Yearly bonus

COVID-19 considerations: Always

Baguio Customer Service Representative (Healthcare)

Baguio, Benguet M&J Solutions Provider Inc.

Posted today

Job Description Qualifications
  • At least BPO Experience
  • Willing to start ASAP and to work in graveyard or shifting schedule
  • Excellent English communication skills
  • Strong comprehension skills
Responsibilities
  • Answer courteously inbound calls
  • Respond to customer inquiries
  • Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve customer services.
  • Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.
  • Build customer loyalty by follow-up of customer calls. Evaluate the problems of the customers and provide logical lasting solutions.

Salary: From Php17,000.00 per month

Benefits
  • Paid training
Schedule
  • 8 hour shift
  • Evening shift
  • Night shift
  • Shift system
Supplemental Pay
  • 13th month salary
  • Bonus pay
  • Performance bonus
  • Yearly bonus
Application Question(s)
  • Education: Bachelor's (preferred)
  • Experience: BPO: 1 year (preferred)
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